Italian Speaking Customer Agent - Fully Remote In Portugal
Full time
at Cross Border Talents
in
Online
Posted on May 8, 2024
Job details
Are you an Italian language wizard Were on the hunt for an extraordinary individual to become our Customer Agent Maestro! About Us: We craft gamechanging customer experiences that drive brand growth worldwide. With deep insights and cuttingedge technology we design integrated journeys that transcend expectations and scale seamlessly. Whether youre a startup or a global brand were your partner for success. Weve got you covered no matter the complexity or scope of your customer journey. Role Overview: As an Italian Customer Agent youll provide excellent service to our clients addressing inquiries and resolving issues via phone email and chat. Youll collaborate with internal teams to enhance the customer experience and contribute to process improvements. This role offers an opportunity to make a meaningful impact and ensure customer satisfaction. Key Responsibilities: Answer and handle cases and errands from our main queue chat and mail: Youll be responsible for addressing and resolving customer inquiries and requests received through various channels including our main queue chat platform and email system. Handling questions from customers: Youll provide accurate and timely responses to customer questions ensuring that their concerns are addressed and resolved to their satisfaction. Handling complaints: In the event of customer complaints youll listen attentively to their concerns empathize with their situation and work towards finding a suitable resolution maintaining a positive and professional demeanor throughout the interaction. Qualifications: C1/C2 proficiency in Italian B2/C1 proficiency in English Why Join Us: Attractive Salary: We offer competitive compensation packages that reflect your skills and experience ensuring that your hard work is recognized and rewarded. Performance Bonus: In addition to your salary youll have the opportunity to earn performance bonuses based on your contributions and achievements motivating you to excel in your role. Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours ensuring that you can stay fueled and focused throughout the day. Transportation Allowance: We provide a transportation allowance to help ease the cost of commuting to and from work ensuring that you have convenient and affordable transportation options. Health and Life Insurance: Comprehensive coverage reflecting our commitment to your wellbeing. Remote Work Option: Enjoy the flexibility of working remotely allowing you to balance your professional and personal commitments more effectively. Ready to embark on this customer support adventure Submit your application today and we will get in touch with you! Remote Work : No
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'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '5539', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '128964', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '0', 'title' => '120 hours TESOL Teacher Level 3', 'external_link' => 'https://lead-academy.org/course/120-hours-tesol-teacher-training/', 'objectives' => null, 'photo_cta' => null, 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obtain an endorsed certificate of achievement from ABC Awards & Certa Awards along with the CPD certificate (6 CPD points) from Lead Academy without any further studies.<br /> <br /> Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this 120 hours TESOL Teacher Training course will set you up with a solid foundation to become a confident TEFL / TESOL teacher and develop more advanced skills.<br /> <br /> This comprehensive 120 hours TESOL Teacher Training course is the perfect way to kickstart your career in the field of TEFL / TESOL. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in TEFL / TESOL</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> These comprehensive 120 hours TESOL Teacher Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of TEFL / TESOL.<br /> <br /> <strong>Method of Assessment</strong><br /> <br /> On successful completion of the 120 hours TESOL teacher training course, you will be required to sit an online multiple-choice assessment. 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Italian Speaking Customer Agent - Fully Remote In Portugal at Cross Border Talents. Please apply or share https://jobs.laimoon.com/jobs/externalview/43520489' $emailText = 'Hiring now! Italian Speaking Customer Agent - Fully Remote In Portugal at Cross Border Talents. 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Hiring company
Cross Border Talents
CBT is a specialist recruitment consultancy with a global network of recruitment partners across Europa, Americas, Africa, Australia and Asia. We provide permanent recruitment solutions for the Engineering, ICT, Medical and Contact Centre sectors.
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