ETMY004 Supply Chain Logistic Ad Fulfillment Specialist - Kuala Lumpur
Job details
Job ID: ETMY004 Job Position: Supply Chain Logistic ad Fulfillment Specialist Industry: Ecommerce Salary Package: RM4000 RM5000 Working Location: Kuala Lumpur Malaysia Working Days: 5 Working Hour: 9am6pm Benefits: AL 10 days MC 14 days GE medical insurance Team Building Birthday benefit Monthly OKR incentive Job Scope: Logistics & Fulfillment Operations Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily ecommerce fulfillment operations handling Oversee 3PL WHs on daily operational performances ensure the activities being completed ontime on target Work cross functional teams aligning the business needs for operational planning with cost effectiveness Monitor platform wise order creation administration and shipping status ensuring all orders are fulfilled according to the time frame In charge fulfillment related troubleshooting to ensure the operations running smoothly Manage logistics operations for cross border transportation local delivery and customs clearances Manage overall inventory related activities (stocktake stock adjustments disposal etc.) for inventory accuracy Assist customer service team on post sales operations (return refund 3PL last mile claim etc.) to shorten the leadtime on case closures Keep track of KPI performance and identify KPI deviations for corrective actions Responsible for overall performance evaluations for platform enabler partner programs Operational Excellence & Project Management Lead weekly operational reporting for local & regional business reviews Assist monthly business review with all 3PL service providers Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality Ensure all associated cost items are managed within approved budget Manage monthly billing reporting to ensure the invoices being processed ontime with 100% accuracy Manage team for project executions and implementations (e.g. new business launch stock migration process rollout etc.) Assist on identifying potential 3PL partners (warehousing last mile service providers.) for Supply Chain Optimization team for RFP process from vendor selection rates negotiation final evaluation up to implementations. Perform other jobrelated functions when required. Requirements: Graduate from Malaysia Top 10 University or QS Top 200 Cannot graduate more than 4 years Strong in analytical and problemsolving Knowledge of OMS and WMS Results driven and selfmotivated with the tenacity to perform in a fastpaced environment. High moral standards and personal qualities of integrity credibility commitment to the business Excellent communication skills both in English and Mandarin Based in residential country able to travel around the regions (SEA & CN) Remote Work : No
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