Guest Service Executive - F&B
Job details
Additional Information involve in F&B Sales Job Number 24071650 Job Category Food and Beverage & Culinary Location Courtyard Setia Alam, No 6 Jalan Setia Dagang AH U13/AH, Setia Alam, Selangor, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. #J-18808-Ljbffr
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Students can expect to complete this Retail Management Skills training course in around 5 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Retail Management Skills course.<br /> <br /> The Retail Management Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Retail Management Skills course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Retail Management Skills course.<br /> <br /> With this comprehensive Retail Management Skills course, you can achieve your dreams and train for your ideal career. The Retail Management Skills course provides students with an in-depth learning experience that they can work through at their own pace to enhance their expert development. The Retail Management Skills course covers everything you need in order to progress in your chosen career.<br /> <br /> You’ll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.<br /> <br /> Enrolling on the Retail Management Skills course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want.<br /> <br /> <strong>Why Prefer this Retail Management Skills Course? </strong> <ul> <li>Opportunity to earn a certificate acknowledged by CPD, CMA & IAO after completing this Retail Management Skills course</li> <li>Student ID card with amazing discounts — completely for FREE! (Postal charges will be applicable for international delivery)</li> <li>Standard-aligned lesson planning</li> <li>Innovative and engaging contents and activities</li> <li>Assessments that measure higher-level thinking and skills</li> <li>Complete the Retail Management Skills program in your own time, at your own pace</li> </ul> <strong>Assessment Method</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.<br /> Our expert trainers will assess your assignment and give you feedback after you submit the ;<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> Anyone interested in learning more about this subject should take this Retail Management Skills course. This Retail Management Skills will help you grasp the basic concepts as well as develop a thorough understanding of the subject.<br /> All are welcome to take this Retail Management Skills course. 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Students can expect to complete this Retail Management Skills training course in around 5 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Retail Management Skills course.<br /> <br /> The Retail Management Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Retail Management Skills course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Retail Management Skills course.<br /> <br /> With this comprehensive Retail Management Skills course, you can achieve your dreams and train for your ideal career. The Retail Management Skills course provides students with an in-depth learning experience that they can work through at their own pace to enhance their expert development. The Retail Management Skills course covers everything you need in order to progress in your chosen career.<br /> <br /> You’ll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.<br /> <br /> Enrolling on the Retail Management Skills course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want.<br /> <br /> <strong>Why Prefer this Retail Management Skills Course? </strong> <ul> <li>Opportunity to earn a certificate acknowledged by CPD, CMA & IAO after completing this Retail Management Skills course</li> <li>Student ID card with amazing discounts — completely for FREE! (Postal charges will be applicable for international delivery)</li> <li>Standard-aligned lesson planning</li> <li>Innovative and engaging contents and activities</li> <li>Assessments that measure higher-level thinking and skills</li> <li>Complete the Retail Management Skills program in your own time, at your own pace</li> </ul> <strong>Assessment Method</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.<br /> Our expert trainers will assess your assignment and give you feedback after you submit the ;<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> Anyone interested in learning more about this subject should take this Retail Management Skills course. This Retail Management Skills will help you grasp the basic concepts as well as develop a thorough understanding of the subject.<br /> All are welcome to take this Retail Management Skills course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world.<br /> <br /> <strong>COURSE CURRICULUM</strong> <ul> <li> Module 01: Introduction to Retail Management </li> <li> Module 02: Retail Strategy </li> <li> Module 03: Retail Buying and Merchandising </li> <li> Module 04: Retail Pricing </li> <li> Module 05: Supply Chain Management in Retailing </li> <li> Module 06: The Sales Process and Dealing with Customers at the Checkout </li> <li> Module 07: Importance of Consumer Behaviour </li> <li> Module 08: Taking Trends and Targeting Customers Effectively </li> <li> Module 09: The Importance of Communicating with Customers </li> <li> Module 10: Choosing a Retail Location </li> <li> Module 11: Retail Psychology </li> <li> Module 12: Negotiate the Right Deal with Suppliers </li> <li> Module 13: Develop Store Security Procedures </li> <li> Module 14: Management Skills for Leading Your Team </li> <li> Module 15: Selling in Multiple Channels </li> <li> Module 16: Retail Brand Management </li> <li> Module 17: Health & Safety for Retail Stores </li> <li> Module 18: Consumer Rights Act </li> </ul> <strong>Career Path<br /> ​​​​​​​</strong><br /> This Retail Management Skills course will allow you to kickstart or take your career in the related sector to the next stage. 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Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance. </p> <p> PREFERRED QUALIFICATIONS </p> <p> Education: High school diploma or G.E.D. equivalent. </p> <p> Related Work Experience: Less than 1-year related work experience. </p> <p> Supervisory Experience: At least 2 years of supervisory experience. </p> <p> License or Certification: None </p> <p><i> Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. 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Hiring company
Marriott International, Inc.
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