Service Engineer

About our client ME (Marine Exhaust)Production provide a varied range of products, services and solutions to clients from a wide range of sectors including the maritime sector, the food industry, the cement industry as well as the offshore and energy sectors. Job Summary This role would require you to:

• Executive all APAC service & orders for MEP, Non-MEP and OPSIS Non-MEP arranged by Service Manager APAC.

• Perform service report as per MEP Service template

• Maintain customer relations and make new relations while onboard for service.

• Participate in service de-briefings with Service Manager APAC.

• Pro-active approach towards additional sales opportunities for service and spare parts.

• Monthly team meetings with Service Manager APAC and Service HQ in Denmark.

• Full responsibility to conduct the service as per agreed scope.

• Willing to travel across China coastline for service (Expect 70-100 travel days per year)

• Customer contact through email, phone etc. to make final arrangement for service.

• Technical support to customers in all relations to the scrubber system.

• Contribute with new inputs to service concepts towards the APAC market.

• Possess a good 3 - 10 years of experience in the similar industry.

• Literacy in English, both spoken and written skills.

• Make analytical service reports.

• Suggest and advice additional values to customers.

• Work by the Service KPI (33% Service, 33% Reporting, 33% Representation).