Education Counsellor

Expert Education and Visa Services (EEVS) i s a market leader and well-established consultation organization that provides tailormade solutions in relation to institution and program selection and welfare services. We work with partner institutions including high schools, universities, private institutions, ELICOS schools, and other education providers. EEVS has a unique capacity to develop and deliver customized promotion and student recruitment services for institutions. Role Description This is a full-time on-site role as an Education Counsellor Executive/Senior in Penang. The Education Consultant will be responsible for providing educational consulting services, including program and institution selection advice and guidance. The Education Consultant will also engage in customer service activities, communication, and consulting to ensure clients' needs are met. Job Highlights:

• International travel
• Attractive bonus and high commissions
• Hiring in Penang, Malaysia

Job task and Responsibilities:

• Attend to students queries quickly and professionally.
• Provide effective counselling & application service to students & parents who are looking for the Universities and Colleges locally or abroad (e.g Malaysia, Korea, Ireland, Germany, Australia, Canada, UK and USA )
• Promptly follow-up on leads, course applications, enrolments via social media platforms.
• Counsel the students, handle student queries, and process student applications to various universities/colleges overseas..
• Maintaining accurate ledger and records of students counselled and applications made.
• Follow through leads and student inquiries, requests and provide information and assistance as required.

Skills and Experience:

• QEAC (preferred but not required).
• Minimum 1-2 years' experience in Education Services preferably in Education agency background.
• Aggressive in achieving enrolment target and a good team player.
• Knowledge of schools and partnership in northern region.
• Knowledge of local and oversea education and student visa.
• Experience in Counselling students for studies abroad/locally.
• Good writing and communication skills in English/Mandarin. 
• Good interpersonal skills in time management and willing to learn.
• Ability to provide prompt customer service.
• Professional attitude and appearance.
• Proficiency in Microsoft office, Power Point
• Able to generate reports as directed from Branch Manager
• Poses own transportation

We offer a highly competitive salary and bonus structure for the right candidates. Ideally, you must have 1-2 years experiences in leading education agencies in Malaysia.

Company information

Registration No. Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as an Education Counsellor? Do you have customer service experience? How would you rate your English language skills? How much notice are you required to give your current employer? Are you willing to undergo a pre-employment background check?

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