Sales Coordinator - Proactive
Full time
at Marriott International, Inc.
in
Online
Posted on May 8, 2024
Job details
Job Number 24076981 Job Category Sales & Marketing Location Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. #J-18808-Ljbffr
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steps toward a successful long-term career by studying the <strong>Certificate in Modelling Business Processes</strong> package online with Studyhub through our online learning platform. The Certificate in Modelling Business Processes bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Certificate in Modelling Business Processes</strong> course provides complete 360-degree training on Certificate in Modelling Business Processes. You’ll get not one, not two, not three, but twenty-five Certificate in Modelling Business Processes courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Certificate in Modelling Business Processes courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Certificate in Modelling Business Processes Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Business Model Canvas for Business Plan</li> <li>Course 02: Fundamentals of Business Analysis</li> <li>Course 03: Process Mapping: Toolkit</li> <li>Course 04: Lean Six Sigma White Belt course</li> <li>Course 05: Six Sigma Green Belt Diploma</li> <li>Course 06: Six Sigma Black Belt - Advance Diploma</li> <li>Course 07: Agile Project Management Diploma</li> <li>Course 08: Lean Leadership, Culture and Management - Online Diploma</li> <li>Course 09: Team Management</li> <li>Course 10: Agile Scrum Master Certification</li> <li>Course 11: Supply Chain Management</li> <li>Course 12: Project, Change, and Quality Management</li> <li>Course 13: Financial Modelling for Decision Making and Business plan</li> <li>Course 14: Stakeholder Management</li> <li>Course 15: Construction Project Management and Construction Cost Estimation</li> <li>Course 16: Governance and Risk Management: Navigating Corporate Strategies</li> <li>Course 17: Organizational Behaviour, HR and Leadership</li> <li>Course 18: Diploma in Lean Process and Six Sigma</li> <li>Course 19: RCA: Root Cause Analysis</li> <li>Course 20: Quality Management and Strategic Training - ISO 9001</li> <li>Course 21: The 5S Lean Methodology in Action</li> <li>Course 22: Business Management and Finance Course</li> <li>Course 23: Strategic Planning and Implementation</li> <li>Course 24: Enterprise Resource Planning (ERP)</li> <li>Course 25: Business Analysis Certification & Corporate Investigation Training</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Certificate in Modelling Business Processes</strong> course has been prepared by focusing largely on Certificate in Modelling Business Processes career readiness. 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The Certificate in Modelling Business Processes bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Certificate in Modelling Business Processes</strong> course provides complete 360-degree training on Certificate in Modelling Business Processes. You’ll get not one, not two, not three, but twenty-five Certificate in Modelling Business Processes courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Certificate in Modelling Business Processes courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Certificate in Modelling Business Processes Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Business Model Canvas for Business Plan</li> <li>Course 02: Fundamentals of Business Analysis</li> <li>Course 03: Process Mapping: Toolkit</li> <li>Course 04: Lean Six Sigma White Belt course</li> <li>Course 05: Six Sigma Green Belt Diploma</li> <li>Course 06: Six Sigma Black Belt - Advance Diploma</li> <li>Course 07: Agile Project Management Diploma</li> <li>Course 08: Lean Leadership, Culture and Management - Online Diploma</li> <li>Course 09: Team Management</li> <li>Course 10: Agile Scrum Master Certification</li> <li>Course 11: Supply Chain Management</li> <li>Course 12: Project, Change, and Quality Management</li> <li>Course 13: Financial Modelling for Decision Making and Business plan</li> <li>Course 14: Stakeholder Management</li> <li>Course 15: Construction Project Management and Construction Cost Estimation</li> <li>Course 16: Governance and Risk Management: Navigating Corporate Strategies</li> <li>Course 17: Organizational Behaviour, HR and Leadership</li> <li>Course 18: Diploma in Lean Process and Six Sigma</li> <li>Course 19: RCA: Root Cause Analysis</li> <li>Course 20: Quality Management and Strategic Training - ISO 9001</li> <li>Course 21: The 5S Lean Methodology in Action</li> <li>Course 22: Business Management and Finance Course</li> <li>Course 23: Strategic Planning and Implementation</li> <li>Course 24: Enterprise Resource Planning (ERP)</li> <li>Course 25: Business Analysis Certification & Corporate Investigation Training</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Certificate in Modelling Business Processes</strong> course has been prepared by focusing largely on Certificate in Modelling Business Processes career readiness. It has been designed by our Certificate in Modelling Business Processes specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Certificate in Modelling Business Processes</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Certificate in Modelling Business Processes bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Certificate in Modelling Business Processes</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Certificate in Modelling Business Processes Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Certificate in Modelling Business Processes</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Certificate in Modelling Business Processes bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step Certificate in Modelling Business Processes lessons</li> <li>One to one assistance from Certificate in Modelling Business Processes professionals if you need it</li> <li>Innovative exams to test your knowledge after the Certificate in Modelling Business Processes course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Certificate in Modelling Business Processes courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Certificate in Modelling Business Processes certificate and transcript on the next working day</li> <li>Easily learn the Certificate in Modelling Business Processes skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Business Process Consultant,Enterprise Architect,Process Automation Specialist,Operational Excellence Specialist,Business Analyst,Continuous Improvement Lead,Workflow Analyst,Lean Six Sigma Specialist,Quality Management System Analyst,Business Systems Analyst', 'eligibility' => 'To participate in this Modelling Business Processes course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Modelling Business Processes</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'Business Etiquette,Marketing,Business,Management,Business Process Management', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => null, 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '113801', 'seeder_id' => '14', 'edited_seeder_id' => '43', 'edited_client_id' => '7929', 'title' => 'Business Management Level 4 RQF', 'external_link' => 'https://inspirelondoncollege.co.uk', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => '4 To 12 Months', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Inspire London College', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '950', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '1257', 'nondiscounted_base_price' => '1933.85', 'currency' => 'GBP', 'discount' => '35% Off for Laimoon Users!', 'free_trial_text' => '', 'laimoon_offer' => '1', 'summary' => '<strong>Do you want to play an actvie role in business management? 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Inspire London College offers you a greater opportunity to become certified business manager with ILC’s,Business Management Level 4 Diploma.<br /> Business Management Course<br /> Level 4 Certificate in Business Management Course Benefits</strong><br /> The following is included for online study with Inspire London College <ol> <li>Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.</li> <li>Assessment resources accessible through our online learning platform 24/7.</li> <li>A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.</li> <li>Upon successful completion, students will receive an *Accredited Qualification* Level 4 Diploma in Business Management from Ofqual recognise awarding organisation.</li> </ol> <strong>Aims of the Certificate and Diplomas</strong>The programmes provide the opportunity for individuals to forge a career in business by seeking a greater knowledge and understanding industry, and to support the individual's development into senior positions.<br /> The course aims for the following: <ol> <li>To enable learners to apply analytical and evaluative techniques to business in the private and public sectors</li> <li>To enhance analytical and evaluative skills relating to business across a number of industries</li> <li>To develop the learner's ability to recognise and reflect on the process of personal learning and development, which facilitates the enhancement of key personal, sociable and other transferable skills</li> <li>To encourage the learner's self-reflection, analytical, intellectual and transferable skills.</li> </ol> <strong>Learning Objectives</strong>After successful completion of Level 4 Certificate in Business Management the learners will be able to; <ul> <li>To understand and apply the principles of leadership in a business environment</li> <li>Review and apply the principles of business management within industry</li> <li>To understand and apply the principles of management in a specific environment</li> <li>To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world.</li> <li>Analyse problem-solving techniques specific to business and industry</li> <li>Select, collate, review and analyse information from a wide range of sources</li> <li>Effectively use verbal and communication skills</li> <li>Work independently and as part of a team</li> <li>Manage one's own personal development and growth.</li> </ul> <strong>Qualification structure of Business Management Level 4</strong>The qualification is made up of 6 units. 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Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. </p> <p> Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. </p> <p> PREFERRED QUALIFICATIONS </p> <p> Education: High school diploma or GED equivalent. </p> <p> Related Work Experience: No related work experience. </p> <p> Supervisory Experience: No supervisory experience. </p> <p> License or Certification: None </p> <p><i> Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. 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