Specialist, Credit and Collections

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Specialist, Credit and Collections

Apply locations Kuala Lumpur, Malaysia time type Full time posted on Posted 6 Days Ago job requisition id JR_031516 The Finance team’s goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders. We strive to generate value through providing specialist advice and making recommendations to optimize decision making, delivering transparent processes and implementing governance and controls to mitigate risk. Let’s talk about the team: The primary role of Financial Shared Services function (for Credit and Collections) is to provide a daily operational and documentation support related to Account Receivables, invoice processing, credit reviews for order management, receipt allocation etc. Key deliverables include, but not limited to monitoring debtors balance and credit limit, minimizing overdue debtors balance, reducing bad debt losses whilst maintaining good customer relationships and customer details, reviewing, and posting receipts, reconciliations, journal entries and supporting SOX compliance tasks. Let’s talk about the role:

• The primary objective of Credit and Collections (also known as Accounts Receivable in some geographies) specialization within Financial Shared Services job family is to check and verify credit limits, collection and apply customer payments ensuring customer payments are paid to terms, prepares invoices and vouchers, credit releases, files, posts ledger and general journal entries, and/or balances Accounts Receivable records.
• Key responsibilities include monitoring debtor balances to ensure that payments are made within the required timeframes and outstanding accounts are followed up.
• Uses office automated systems to input data, generate reports, allocate customer receipts and respond to inquiries.
• Maintains detailed and accurate history notes on customer accounts, including reconciling difficult accounts, late or bad debtors.
• Communicates with customers or third-party payers to request and facilitate payment of overdue invoices.
• Provides customers with outstanding balance statements upon request.
• Verifies billing discrepancies communicated by customers and escalates to relevant departments to rectify.
• Generates financial statements and reports detailing accounts receivable status as requested.
• Maintains up to date aged debtors report to assist with end of month bad debts provision movements.
• Refers outstanding debtors to external debt collection agencies and provides relevant customer details.
• Seeks approval and facilitates write-off of unrecoverable accounts.
• Provides feedback on functionality of billing systems including suggestions for improvement.
• Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles, and concepts, including cross training with other team members.
• Builds productive internal/external working relationships.
• Responsibilities might include: (1) Performing routine professional-based activities (early in career)(2) Contributing to and managing projects (mid-career)(3) Providing advice/direction in primary areas of expertise (specialist and expert)(4) Leveraging professional expertise and relationships to contribute to strategy and drive business results (principal)relationships to contribute to strategy and drive business results (principal)

Let’s talk about you:

• Bachelor’s degree, preferably in Accounting, Business Studies or Commerce.
• Minimum of 5 years of related experience.
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Excellent written and verbal communication skills.
• Customer service skills.
• Problem solving skills.
• Advanced computing skills.

#LI-CF Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

About Us

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 140 countries. To learn more, visit ResMed.com and follow @ResMed. ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. (US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant! #J-18808-Ljbffr