Job details
Job Number 24075098 Job Category Event Management Location Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr
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Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. </p> <p><b> CANDIDATE PROFILE </b> </p> <p><b> Education and Experience </b> </p> <p>• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. </p> <p><b> CORE WORK ACTIVITIES </b> </p> <p><b> Managing Banquet Operations </b> </p> <p>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). </p> <p>• Applies knowledge of all laws, as they relate to an event. </p> <p>• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. </p> <p>• Adheres to and reinforces all standards, policies, and procedures. </p> <p>• Maintains established sanitation levels. </p> <p>• Manages departmental inventories and maintains equipment. </p> <p>• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. </p> <p>• Schedules banquet service staff to forecast and service standards, while maximizing profits. </p> <p>• Assists team in developing lasting relationships with groups to retain business and increase growth. </p> <p><b> Participating in and Leading Banquet Teams </b> </p> <p>• Sets goals and delegates tasks to improve departmental performance. </p> <p>• Conducts monthly department meetings with the Banquet team. </p> <p>• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. </p> <p>• Acts as a liaison to the kitchen staff. </p> <p>• Leads shifts and actively participates in the servicing of events. </p> <p><b> Ensuring and Providing Exceptional Customer Service </b> </p> <p>• Sets a positive example for guest relations. </p> <p>• Interacts with guests to obtain feedback on product quality and service levels. </p> <p>• Responds to and handles guest problems and complaints. </p> <p>• Empowers employees to provide excellent customer service. </p> <p>• Ensures employees understand expectations and parameters. </p> <p>• Strives to improve service performance. </p> <p>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. </p> <p>• Reviews comment cards and guest satisfaction results with employees. </p> <p><b> Conducting Human Resources Activities </b> </p> <p>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. </p> <p>• Observes service behaviors of employees and provides feedback to individuals. </p> <p>• Monitors progress and leads discussion with staff each period. </p> <p>• Participates in the development and implementation of corrective action plans. </p> <p>• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. </p> <p>• Attends and participates in all pertinent meetings. </p> <p><i> Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> When you join the Sheraton family, you become a member of its global community. 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From understanding the profession of wedding planning to mastering essential skills like budgeting, marketing, and starting a business, this course covers various aspects of event and wedding management.<br /> <br /> <strong>Learning Outcomes:</strong> <ul> <li>Understand the role and responsibilities of a wedding planner as a profession.</li> <li>Learn how to plan and coordinate all aspects of a wedding day, ensuring a successful and memorable event.</li> <li>Acquire knowledge of wedding party dresses and makeup artist skills to enhance the overall wedding experience.</li> <li>Develop expertise in creating and managing wedding budgets to optimize resources and finances.</li> <li>Learn effective marketing strategies to promote wedding planning services and attract clients.</li> <li>Gain insights into the process of starting and establishing a successful wedding planning business.</li> </ul> <strong>COURSE CURRICULUM</strong> <ul> <li>Wedding Planner as a Profession</li> <li>The Big Day Planning</li> <li>Wedding Party Dresses</li> <li>Makeup Artist Course</li> <li>Final Budget</li> <li>Wedding Planner Business Marketing</li> <li>Starting a Business as a Wedding Planner</li> </ul> <strong>Why buy this Diploma in Events Management, Wedding Planner and Hospitality Management Certificate?</strong> <ul> <li>Unlimited access to the course for a lifetime.</li> <li>Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.</li> <li>Structured lesson planning in line with industry standards.</li> <li>Immerse yourself in innovative and captivating course materials and activities.</li> <li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li> <li>Flexibility to complete the Course at your own pace, on your own schedule.</li> <li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li> </ul> <strong>Certification</strong><br /> <br /> After studying the course materials, there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to order the Digital and Original Hard Copy certificates with an additional cost.<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> This <strong>Diploma in Events Management, Wedding Planner and Hospitality Management Certificate</strong> course is ideal for <ul> <li>Students</li> <li>Recent graduates</li> <li>Job Seekers</li> <li>Anyone interested in this topic</li> <li>People already working in the relevant fields and want to polish their knowledge and skill.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Event Planner,Event Coordinator,Event Manager,Event Producer,Event Designer,Event Marketing Specialist,Event Logistics Manager', 'eligibility' => 'This Diploma in Events Management, Wedding Planner and Hospitality Management Certificate does not require you to have any prior qualifications or experience. You can just enrol and start Diploma in Events Management, Wedding Planner and Hospitality Management Certificate was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. 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Children and parent’s alike are looking for new and exciting ways to make their birthday celebration an event not to be forgotten and are increasingly reliant on the brilliance of specialist Children’s Party Planners!<br /> <br /> Students of this comprehensive Children’s Party Planning Diploma will learn how to successfully plan and organise amazing parties, meaning that upon completion of the course they are able to begin a prosperous party planning business. A career in event planning for children or adults is an extremely satisfying and rewarding one, as it is something which spreads happiness, and allows you to see your customers appreciation of your efforts. Not only that, but you are able to work from home and choose a schedule which suits your lifestyle, which is a definite bonus! As well as being an extremely fun job, it involves planning, organisation and communication abilities, which are excellent transferable skills to be able to show on your CV.<br /> <br /> Study online at your own pace with a course that is overflowing with valuable information, which is given to you in an easy to digest format. This course is comprised of e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Module 01 : </strong>Party Planning for Children<br /> <strong>Module 02 :</strong> Process of Choosing a Theme<br /> <strong>Module 03 :</strong> How to Stick to One Theme<br /> <strong>Module 04 :</strong> Planning Entertainment for an Event<br /> <strong>Module 05 :</strong> Process of Catering<br /> <strong>Module 06 :</strong> Catering Food and Beverages<br /> <strong>Module 07 :</strong> How to Make the Experience Memorable<br /> <strong>Module 08 :</strong> How to Ensure Guest Satisfaction <br /> <br /> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for TOTUM Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> <strong>Method of Assessment</strong><br /> <br /> At the end of the course learners will also take an online multiple choice question assessment test. 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Children and parent’s alike are looking for new and exciting ways to make their birthday celebration an event not to be forgotten and are increasingly reliant on the brilliance of specialist Children’s Party Planners!<br /> <br /> Students of this comprehensive Children’s Party Planning Diploma will learn how to successfully plan and organise amazing parties, meaning that upon completion of the course they are able to begin a prosperous party planning business. A career in event planning for children or adults is an extremely satisfying and rewarding one, as it is something which spreads happiness, and allows you to see your customers appreciation of your efforts. Not only that, but you are able to work from home and choose a schedule which suits your lifestyle, which is a definite bonus! As well as being an extremely fun job, it involves planning, organisation and communication abilities, which are excellent transferable skills to be able to show on your CV.<br /> <br /> Study online at your own pace with a course that is overflowing with valuable information, which is given to you in an easy to digest format. This course is comprised of e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Module 01 : </strong>Party Planning for Children<br /> <strong>Module 02 :</strong> Process of Choosing a Theme<br /> <strong>Module 03 :</strong> How to Stick to One Theme<br /> <strong>Module 04 :</strong> Planning Entertainment for an Event<br /> <strong>Module 05 :</strong> Process of Catering<br /> <strong>Module 06 :</strong> Catering Food and Beverages<br /> <strong>Module 07 :</strong> How to Make the Experience Memorable<br /> <strong>Module 08 :</strong> How to Ensure Guest Satisfaction <br /> <br /> <strong>Benefits you will gain:</strong> <ul> <li>High-quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>The benefit of applying for TOTUM Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> <strong>Method of Assessment</strong><br /> <br /> At the end of the course learners will also take an online multiple choice question assessment test. 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Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. </p> <p><b> CANDIDATE PROFILE </b> </p> <p><b> Education and Experience </b> </p> <p>• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. </p> <p><b> CORE WORK ACTIVITIES </b> </p> <p><b> Managing Banquet Operations </b> </p> <p>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). </p> <p>• Applies knowledge of all laws, as they relate to an event. </p> <p>• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. </p> <p>• Adheres to and reinforces all standards, policies, and procedures. </p> <p>• Maintains established sanitation levels. </p> <p>• Manages departmental inventories and maintains equipment. </p> <p>• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. </p> <p>• Schedules banquet service staff to forecast and service standards, while maximizing profits. </p> <p>• Assists team in developing lasting relationships with groups to retain business and increase growth. </p> <p><b> Participating in and Leading Banquet Teams </b> </p> <p>• Sets goals and delegates tasks to improve departmental performance. </p> <p>• Conducts monthly department meetings with the Banquet team. </p> <p>• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. </p> <p>• Acts as a liaison to the kitchen staff. </p> <p>• Leads shifts and actively participates in the servicing of events. </p> <p><b> Ensuring and Providing Exceptional Customer Service </b> </p> <p>• Sets a positive example for guest relations. </p> <p>• Interacts with guests to obtain feedback on product quality and service levels. </p> <p>• Responds to and handles guest problems and complaints. </p> <p>• Empowers employees to provide excellent customer service. </p> <p>• Ensures employees understand expectations and parameters. </p> <p>• Strives to improve service performance. </p> <p>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. </p> <p>• Reviews comment cards and guest satisfaction results with employees. </p> <p><b> Conducting Human Resources Activities </b> </p> <p>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. </p> <p>• Observes service behaviors of employees and provides feedback to individuals. </p> <p>• Monitors progress and leads discussion with staff each period. </p> <p>• Participates in the development and implementation of corrective action plans. </p> <p>• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. </p> <p>• Attends and participates in all pertinent meetings. </p> <p><i> Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. </i></p><p></p> When you join the Sheraton family, you become a member of its global community. 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Event Manager at Marriott International, Inc.. Please apply or share https://jobs.laimoon.com/jobs/externalview/43519467' $emailText = 'Hiring now! Event Manager at Marriott International, Inc.. 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Hiring company
Marriott International, Inc.
-
Diploma in Events Management StudyHubAED 49
AED 955Duration: Upto 2 Hours -
Children’s Party Planning Diploma Global EdulinkAED 278Duration: Upto 15 Hours
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