Network and System Specialist

Title Network & System Support Specialist Reports To NOC Manager Timings: Rotational Shifting (Morning, Evening and Night) Location: Islamabad E-11 (onsite) Summary This is a entry level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs. Responsibilities

• Set up, test, administer and troubleshoot Network Issues
• Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others
• Monitoring and keeping the track of all the services and monitoring tools e.g, Zabbix, Netbox, and others
• Create and update network documentation/diagrams for network implementations
• Setup, Deploy and troubleshoot VOIP Phones and related services
• Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances Systems
• Work with virtualization technologies i.e. VMWare, Citrix, and Hyper-V
• Set up and administer Active Directories and Server roles
• Setup and Maintain Google workspace, Exchange, IIS, SharePoint, Print Servers, and SQL
• Keeping the client software and servers up to date

• Communication (Fluency in English is a must)
• Quality Assurance
• Analytical Mind
• Fast Learner
• Adaptable
• Team Player

• Bachelor’s in Engineering related studies( CS, Telecom, Electrical, etc)
• Fresh to 1 year of similar experience
• CCNA and MCSE Preferred
• Excellent Communication Skills are a must.

• Bachelor's (Required)

• Fluent English (Required)