Sales Representative

Job Description

• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Source new sales opportunities through inbound lead follow-up
• Close sales and achieve monthly quotas
• Check inventory to ensure product is in stock.
• Handle cash register and transactions with the clients in an successful and precise way as required.
• Performing up-selling, cross-selling, proposing options to meet customers' demands.
• Maintaining database (CRM, Excel.) of potential client information
• Follow up with the clients to ensure their satisfaction level in terms of delivery, quality and communications
• Resolve customer complaints in a timely and professional manner

Job Requirements

• Presentable
• Understand customer needs and requirements
• Excellent Microsoft Office skills
• Customer Service Skills: The customer is always right. sales reps will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
• Communication Skills: sales representatives speak to customers about a product's different features, and answer any questions they might have.
• Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
• Ability to multi-task, prioritize, and manage time effectively