Telesales Agent

Job Description

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Job Requirements

• Strong communication and interpersonal skills
• Customer service and customer satisfaction experience
• Proven track record in sales
• Ability to work well in a team environment
• Excellent problem-solving and negotiation skills
• Demonstrated ability to meet sales targets and goal
• Alex residence is a must
• Bachelor degree is a must