Night Auditor - Novotel Christchurch Airport
Full time
at HIND Management
in
New Zealand
Posted on May 8, 2024
Job details
The Role | Te mahi We are seeking a Night Auditor to provide an exceptional level of service that exceeds expectations of our guests. Responsibilities include
- This role reports in to the Night Manager.
- Manage the hotel whilst on shift and when senior managers are not present.
- Assisting with guest inquiries and ensuring a warm and friendly interaction.
- Ensure all complaints are deal with appropriately.
- Attend to any emergency issues including security, maintenance, fire or evacuation.
- Complete Audit procedures and tasks, including running financial reports, investigate anomalies and complete any other end-of-night tasks.
- Carry out regular security walks and check all areas of the hotel (quality and presence),
- Front Desk during check in and check out periods during the night.
- Must be available to work overnight
- Confident and motivated with a strong guest service orientation
- Professional personal presentation and a great work ethic
- Previous front office experience at supervisory level.
- Exceptional attention to detail
- Flexible and adaptable in approach and a team player.
- Ability to prioritize and work well under pressure
- Right to Work in NZ
- Free Life cover, Digital Will & Best Doctors service
- Staff meals on duty and free parking near the airport
- Wellbeing program, including Health insurance discounts
- Excellent reward & recognition events
- Excellent staff, friends and family rates within our network of hotels
- Paid training and individual Employee Development Plans
- Training towards NZQA qualifications and our very own digital learning Academy
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