Senior Application Engineer

Job Summary & Responsibilities

Primary Purpose of the Role: The purpose of this position is to support customers on the application of Onto Innovation AOI 2D & 3D products. This requires traveling to customer sites to troubleshoot process integration related issues, as well as the evaluation product performance and implementation of new features. The position also supports the customers by training them on system operation and how to get the most benefit from IBU (Inspection Business Unit) products. The Applications Engineer will also support the account team by providing technical direction and conduct aggressively activities to maximize business opportunities for product sales and services. Responsibilities:

1. Deliver technical presentation and perform system demonstration/sample inspection/measurement for customers.
2. Provide both on-site and remote applications support to customers.
3. Assist customers in solving problems related to the application of inspection tools to their manufacturing processes.
4. Supports the Applications Lab with input to customer Test Plans and provides execution support when required.
5. Interface with external customers and internal departments to best determine equipment specifications.
6. Work together with FSE to carry out the final acceptance for new tool installation as well as customer training.
7. Report on results of experiments, tests and studies, provide preliminary interpretation.
8. Aid in design and development of new equipment or redesign of existing systems to meet customer requirements.
9. Apply good problem-solving skills to solve customer issues and applications.
10. Establish good relationship with customer and develop commercial awareness in order to feedback the business opportunity to Rudolph salesman.
11. Collect & feedback marketing information to reinforce Rudolph’s competitive position.
12. Overseas travel for cross regions support will be required.

Qualifications

Qualifications:

1. Master degree preferred, will consider experience versus degree.
2. More than 8 years hands-on experience with AOI products.
3. Good written and verbal communication skills essential.
4. Ability to work with limited direction and take initiative to solve problems.
5. Can function in a fast-paced environment.
6. Fluency in English (TOEIC: 700).

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