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Home Egypt Customer Account Manager

Customer Account Manager

Full time at 4level1 in Egypt
Posted on May 8, 2024

Job details

Job Description

* Manage key accounts, fostering strong relationships with students, instructors, and external partners. * Provide exceptional customer service, promptly addressing inquiries and concerns. * Handle administrative tasks and maintain accurate student/course data. * Collaborate with internal teams to optimize course schedules and ensure smooth operations. * Collect and analyze data to generate reports and inform strategic decisions. * Utilize technology to manage accounts efficiently and stay informed about industry advancements.

Job Requirements

* Strong organizational and communication skills. * Excellent relationship-building abilities. * Detail-oriented with a knack for data management. * Familiarity with account management principles and E-learning  (a plus).

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