Job details
McKesson Corporation Account Manager Philadelphia , Pennsylvania Apply Now
Reference #: JR01077333PL Program/Account Manager (P3) Job Description: The state of healthcare is complex, but our shared purpose isn't: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions. We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Job Summary The position owns the direct relationship with customers and is responsible for oversight, implementation, and overall management of third-party logistic customers partnerships. Duties involve working directly with customers to design and execute against complex project plans to ensure the successful launch and management of the third-party logistic programs. This would involve working both within McKesson and externally with customers and business partners (domestic and international). Once the customer is on boarded, the program manager will continue to maintain an understanding of the customer's business, challenges and demands to create a long-term relationship with the customer, drive customer satisfaction and generate additional sales/profit. The Program Manager will assist in new customer sales efforts. This will entail active involvement in the RFP responses, customer site visits, quality audits and capability presentations. The Program Manager will be responsible for the ensuring the success of the total customer value stream.This role is highly cross functional in nature and does not have direct reports. Key AccountabilitiesProvides a high touch / white glove relationship with customer base (pharma)Ability to communicate with executive leaders effectivelyIncreases sales volume and profitability within existing book of businessEnsures customer satisfaction and customer retention through consistent and productive customer engagement.Utilizes data to evaluate situations and make appropriate recommendationsActively interacts with Distribution Center Management, Credit/Inventory/Operations Departments, Finance, IT, Legal, Call Center Operations, New Account Set up and business development to ensure enterprise alignment.Review customer invoices against contractual obligations for accuracy and validationActs as a liaison between external customers and our McKesson Specialty 3PL Services team members.Utilizes standardized products and processes to enable scalable growthParticipates in sales presentations to further enhance business growth opportunities, improve selling skills, and gain knowledge about the market and customer base.Represents the company by consistently demonstrating McKesson's ICARE principles.Stays abreast of and learns about all new technical applications, products, programs, and services available to customersParticipates in the development and reporting of KPIs Typical Minimum Experience3-5 years of distribution or program (account) management experience (client-facing) preferably in Third-Party Logi tics, Drug Distribution, PBM, or finance2-year degree in business or related field or equivalent experience4-year degree in business or related field or equivalent experience preferredMust be able to travel up to 25% Critical SkillsMust have experience providing exceptional customer service to large complex customers with ability to build and maintain solid customer relationshipsMust have experience with contract management, administration, and pricing negotiationsRequires strong financial acumen and must be able to develop strategies and grow revenue and EBITAStrong aptitude to meet contractual processes and proceduresExperience working in a highly regulated environmentMust have strong communication skills with ability to organize thoughts and structure responses relative to your audienceMaintains a professional, executive presenceStrategic problem solving and decision-making abilityAbility to effectively manage conflictAbility to build and deliver effective presentations to executive stakeholdersMust be able to build a presentation deck and deliver presentations to internal/external audiencesComputer proficiency in MS Office Suite including intermediate Excel Additional Knowledge & SkillsERP experience (SAP strongly preferred)Pricing/contracting/chargeback experienceAbility to manage multiple projects/tasks and meet deadlines in a fast-paced environmentAbility to assess reports for trends and identify gaps Physical RequirementsEnvironment (Office, warehouse, etc.) - remote (home) officeTravel - requires up to 25% travel as neededGeneral office demands (standing/sitting) Benefits & Company Statement McKesson believes superior performance - individual and team - that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population.We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.But we can't do it without you. Every single McKesson employee contributes to our mission-whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. Agency StatementNo agencies please At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. This is determined by several factors, including #J-18808-LjbffrApply safely
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> McKesson Corporation Account Manager Philadelphia , Pennsylvania Apply Now </h3><p> Reference #: JR01077333PL Program/Account Manager (P3) Job Description: </p><p> The state of healthcare is complex, but our shared purpose isn't: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions. </p><p> We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. </p><p> Job Summary </p><p> The position owns the direct relationship with customers and is responsible for oversight, implementation, and overall management of third-party logistic customers partnerships. Duties involve working directly with customers to design and execute against complex project plans to ensure the successful launch and management of the third-party logistic programs. This would involve working both within McKesson and externally with customers and business partners (domestic and international). </p><p> Once the customer is on boarded, the program manager will continue to maintain an understanding of the customer's business, challenges and demands to create a long-term relationship with the customer, drive customer satisfaction and generate additional sales/profit. </p><p> The Program Manager will assist in new customer sales efforts. This will entail active involvement in the RFP responses, customer site visits, quality audits and capability presentations. The Program Manager will be responsible for the ensuring the success of the total customer value stream.This role is highly cross functional in nature and does not have direct reports. </p><p> Key AccountabilitiesProvides a high touch / white glove relationship with customer base (pharma)Ability to communicate with executive leaders effectivelyIncreases sales volume and profitability within existing book of businessEnsures customer satisfaction and customer retention through consistent and productive customer engagement.Utilizes data to evaluate situations and make appropriate recommendationsActively interacts with Distribution Center Management, Credit/Inventory/Operations Departments, Finance, IT, Legal, Call Center Operations, New Account Set up and business development to ensure enterprise alignment.Review customer invoices against contractual obligations for accuracy and validationActs as a liaison between external customers and our McKesson Specialty 3PL Services team members.Utilizes standardized products and processes to enable scalable growthParticipates in sales presentations to further enhance business growth opportunities, improve selling skills, and gain knowledge about the market and customer base.Represents the company by consistently demonstrating McKesson's ICARE principles.Stays abreast of and learns about all new technical applications, products, programs, and services available to customersParticipates in the development and reporting of KPIs </p><p> Typical Minimum Experience3-5 years of distribution or program (account) management experience (client-facing) preferably in Third-Party Logi tics, Drug Distribution, PBM, or finance2-year degree in business or related field or equivalent experience4-year degree in business or related field or equivalent experience preferredMust be able to travel up to 25%</p><p> Critical SkillsMust have experience providing exceptional customer service to large complex customers with ability to build and maintain solid customer relationshipsMust have experience with contract management, administration, and pricing negotiationsRequires strong financial acumen and must be able to develop strategies and grow revenue and EBITAStrong aptitude to meet contractual processes and proceduresExperience working in a highly regulated environmentMust have strong communication skills with ability to organize thoughts and structure responses relative to your audienceMaintains a professional, executive presenceStrategic problem solving and decision-making abilityAbility to effectively manage conflictAbility to build and deliver effective presentations to executive stakeholdersMust be able to build a presentation deck and deliver presentations to internal/external audiencesComputer proficiency in MS Office Suite including intermediate Excel </p><p> Additional Knowledge & SkillsERP experience (SAP strongly preferred)Pricing/contracting/chargeback experienceAbility to manage multiple projects/tasks and meet deadlines in a fast-paced environmentAbility to assess reports for trends and identify gaps </p><p> Physical RequirementsEnvironment (Office, warehouse, etc.) - remote (home) officeTravel - requires up to 25% travel as neededGeneral office demands (standing/sitting)</p><p> Benefits & Company Statement </p><p> McKesson believes superior performance - individual and team - that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population.We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.But we can't do it without you. Every single McKesson employee contributes to our mission-whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. </p><p> Agency StatementNo agencies please </p><p> At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please </p><p> As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. 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If so, then Step into a world of knowledge with our course bundle - Customer & Sales Assistant.<br /> <br /> <strong>Delve into eight immersive CPD Accredited courses, each a standalone course:</strong> <ul> <li><strong>Course 01: </strong>Sales Training</li> <li><strong>Course 02: </strong>NLP For Sales, Persuasion & Influence</li> <li><strong>Course 03:</strong> Sales & Negotiation Skills</li> <li><strong>Course 04:</strong> Creating Highly Profitable Sales Funnels</li> <li><strong>Course 05:</strong> Customer Relationship Management</li> <li><strong>Course 06: </strong>Win Customers Efficiently: Customer Service Diploma</li> <li><strong>Course 07: </strong>Know the Selling Strategies that Boost Customer Acquisition</li> <li><strong>Course 08: </strong>Sales Analysis in Excel</li> </ul> Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. 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Register today and ignite the spark of your professional advancement!<br /> <br /> So, don’t wait further and join the Customer & Sales Assistant community today and let your voyage of discovery begin!<br /> <br /> <strong>Learning Outcomes:</strong> <ul> <li>Attain a holistic understanding in the designated areas of study with the Customer & Sales Assistant bundle.</li> <li>Establish robust bases across each course nestled within the Customer & Sales Assistant bundle.</li> <li>Decipher intricate concepts through the articulate content of the Customer & Sales Assistant bundle.</li> <li>Amplify your prowess in interpreting, scrutinising, and implementing theories.</li> <li>Procure the capacity to engage with the course material on an intellectual and profound level.</li> <li>Become proficient in the art of problem-solving across various disciplines.</li> </ul> <strong>Description</strong><br /> <br /> Stepping into the Customer & Sales Assistant bundle is akin to entering a world overflowing with deep theoretical wisdom. 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If so, then Step into a world of knowledge with our course bundle - Customer & Sales Assistant.<br /> <br /> <strong>Delve into eight immersive CPD Accredited courses, each a standalone course:</strong> <ul> <li><strong>Course 01: </strong>Sales Training</li> <li><strong>Course 02: </strong>NLP For Sales, Persuasion & Influence</li> <li><strong>Course 03:</strong> Sales & Negotiation Skills</li> <li><strong>Course 04:</strong> Creating Highly Profitable Sales Funnels</li> <li><strong>Course 05:</strong> Customer Relationship Management</li> <li><strong>Course 06: </strong>Win Customers Efficiently: Customer Service Diploma</li> <li><strong>Course 07: </strong>Know the Selling Strategies that Boost Customer Acquisition</li> <li><strong>Course 08: </strong>Sales Analysis in Excel</li> </ul> Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Customer & Sales Assistant bundle illuminate your path to wisdom.<br /> <br /> The Customer & Sales Assistant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.<br /> <br /> In the framework of the Customer & Sales Assistant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Customer & Sales Assistant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!<br /> <br /> So, don’t wait further and join the Customer & Sales Assistant community today and let your voyage of discovery begin!<br /> <br /> <strong>Learning Outcomes:</strong> <ul> <li>Attain a holistic understanding in the designated areas of study with the Customer & Sales Assistant bundle.</li> <li>Establish robust bases across each course nestled within the Customer & Sales Assistant bundle.</li> <li>Decipher intricate concepts through the articulate content of the Customer & Sales Assistant bundle.</li> <li>Amplify your prowess in interpreting, scrutinising, and implementing theories.</li> <li>Procure the capacity to engage with the course material on an intellectual and profound level.</li> <li>Become proficient in the art of problem-solving across various disciplines.</li> </ul> <strong>Description</strong><br /> <br /> Stepping into the Customer & Sales Assistant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.<br /> <br /> The Customer & Sales Assistant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Customer & Sales Assistant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.<br /> <br /> The Customer & Sales Assistant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Customer & Sales Assistant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Customer & Sales Assistant journey and let knowledge guide you towards a brighter future.<br /> <br /> <strong>Who is this course for?</strong> <ul> <li>Individuals keen on deepening their firm understanding in the respective fields.</li> <li>Students pursuing higher education looking for comprehensive theory modules.</li> <li>Professionals seeking to refresh or enhance their knowledge.</li> <li>Anyone with a thirst for knowledge and a passion for continuous learning.</li> </ul> <strong>Career path</strong><br /> <br /> Armed with the Customer & Sales Assistant bundle, your professional journey can reach new heights. 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CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.Our combined experience spans nearly 90 years and together, we're applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins - from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions. </p><p> We're proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization.We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. </p><p> Job Summary </p><p> The position owns the direct relationship with customers and is responsible for oversight, implementation, and overall management of third-party logistic customers partnerships. Duties involve working directly with customers to design and execute against complex project plans to ensure the successful launch and management of the third-party logistic programs. This would involve working both within McKesson and externally with customers and business partners (domestic and international). </p><p> Once the customer is on boarded, the program manager will continue to maintain an understanding of the customer's business, challenges and demands to create a long-term relationship with the customer, drive customer satisfaction and generate additional sales/profit. </p><p> The Program Manager will assist in new customer sales efforts. This will entail active involvement in the RFP responses, customer site visits, quality audits and capability presentations. The Program Manager will be responsible for the ensuring the success of the total customer value stream.This role is highly cross functional in nature and does not have direct reports. </p><p> Key AccountabilitiesProvides a high touch / white glove relationship with customer base (pharma)Ability to communicate with executive leaders effectivelyIncreases sales volume and profitability within existing book of businessEnsures customer satisfaction and customer retention through consistent and productive customer engagement.Utilizes data to evaluate situations and make appropriate recommendationsActively interacts with Distribution Center Management, Credit/Inventory/Operations Departments, Finance, IT, Legal, Call Center Operations, New Account Set up and business development to ensure enterprise alignment.Review customer invoices against contractual obligations for accuracy and validationActs as a liaison between external customers and our McKesson Specialty 3PL Services team members.Utilizes standardized products and processes to enable scalable growthParticipates in sales presentations to further enhance business growth opportunities, improve selling skills, and gain knowledge about the market and customer base.Represents the company by consistently demonstrating McKesson's ICARE principles.Stays abreast of and learns about all new technical applications, products, programs, and services available to customersParticipates in the development and reporting of KPIs </p><p> Typical Minimum Experience3-5 years of distribution or program (account) management experience (client-facing) preferably in Third-Party Logi tics, Drug Distribution, PBM, or finance2-year degree in business or related field or equivalent experience4-year degree in business or related field or equivalent experience preferredMust be able to travel up to 25%</p><p> Critical SkillsMust have experience providing exceptional customer service to large complex customers with ability to build and maintain solid customer relationshipsMust have experience with contract management, administration, and pricing negotiationsRequires strong financial acumen and must be able to develop strategies and grow revenue and EBITAStrong aptitude to meet contractual processes and proceduresExperience working in a highly regulated environmentMust have strong communication skills with ability to organize thoughts and structure responses relative to your audienceMaintains a professional, executive presenceStrategic problem solving and decision-making abilityAbility to effectively manage conflictAbility to build and deliver effective presentations to executive stakeholdersMust be able to build a presentation deck and deliver presentations to internal/external audiencesComputer proficiency in MS Office Suite including intermediate Excel </p><p> Additional Knowledge & SkillsERP experience (SAP strongly preferred)Pricing/contracting/chargeback experienceAbility to manage multiple projects/tasks and meet deadlines in a fast-paced environmentAbility to assess reports for trends and identify gaps </p><p> Physical RequirementsEnvironment (Office, warehouse, etc.) - remote (home) officeTravel - requires up to 25% travel as neededGeneral office demands (standing/sitting)</p><p> Benefits & Company Statement </p><p> McKesson believes superior performance - individual and team - that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population.We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.But we can't do it without you. Every single McKesson employee contributes to our mission-whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company-and of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all. </p><p> Agency StatementNo agencies please </p><p> At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please </p><p> As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. 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McKesson Corporation
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