Operations Associate, PH
Full time
at Fresh Prints
in
Online
Posted on May 8, 2024
Job details
Operations Associate: Learn how to run the supply-chain logistics for a million-dollar company
Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools. The Operations Team handles the most crucial part of the business and is directly responsible for delivering the end product to our customers. We worked on 30,000+ orders last year with a direct impact of over $31 million in revenue. How do you coordinate the logistics of a million-dollar campaign involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days? You will report to one of the Operations Managers from the Preorder or Order Teams. You will be working on a set of unique orders every day that will pose logistical challenges that you’ll have to work through and be directly responsible for them. You’ll have a lot of autonomy and decision-making power. This role has an impact on the following:- How to coordinate the logistics of a million-dollar campaign that involves overseas & domestic vendors
- How to reduce costs & increase our profit margins for a given order
- How to deliver an order in 5 days if the standard turnaround time is 10 days
- Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets.
- Act as a back-up for the Order Processing team if OS pool volume is low.
- Work on Sample Order processing
- Work on Printer Capacity Management System (PCMS) ratings updation
- Adhoc Tasks during the slow season
- Work on reporting tasks and projects
- Responsible for sharing pricing quotes using available resources
- Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints
- Checking on timelines and licensing-related questions from Campus Managers
- Order checks/Data entry for reporting; Conducting Shopify/Group order checks
- Assignment of schools if proof comes in from the client directly
- Uploading proofs to licensing portals for single-use licenses
- 2-3 years of experience in Operations/Logistics
- We are also open to freshers
- Strong analytical and organizational skills
- Able to work on complex tasks under tight timelines
- Able to make decisions without direct supervision
- Strong attention to detail
- Goal-Driven. You’re set on your goals and respect the timelines your goals are bound by
- Proactive. You believe it’s always on you to make sure anything you do is a success
- In love with challenges . You revel in solving problems and want a job that pushes you out of your comfort zone
- Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved
- Monthly salary of $400-$700
- Learning opportunities
- Working in a great culture
- This is a full remote position
- Working hours are 9:00 am - 6:00 pm or 8:00 am to 5:00 pm EST (US Timings) Monday to Friday
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