Operations Manager - Programmes and Partnerships

Operations Manager - Programmes and Partnerships

About ProCare Welcome to ProCare, New Zealand's largest and most diverse network of healthcare professionals, with a local and personal approach to delivering world leading health services. As New Zealand's largest Primary Health Organisation, we represent a network of general practice teams and healthcare professionals who provide care to more than 850,000 people across Auckland and Northland, within which is one of the largest Maori enrolled populations in Auckland and the largest Pacific and Asian enrolled populations in the country. ProCare Fresh Minds leads some of the most innovative interventions to support people to improve their mental wellbeing and resolve problems. Our service sees a wide range of individuals and whanau of all ages and backgrounds, providing incredibly diverse and rewarding caseloads to our large team of practitioners. Committed to reducing inequities at ProCare Fresh Minds we are passionate about working with our clients to ensure they have the tools needed to navigate their own journey in the best way possible. For more information about Fresh Minds, visit  . The Opportunity Exciting opportunity for an experienced Operations Manager to join our ProCare Fresh Minds leadership team. As the Operations Manager - Programmes and Partnerships, you will be responsible for the successful day-to-day operation of the Fresh Minds Therapy Centres, based at our 3 Auckland sites in Ellerslie, Manukau and Rosedale. Flexibility to travel as per business needs when required is essential. This role will have oversight of the effective management towards our Primary Mental Health, Youth Health, Parenting and Better Wellbeing programmes, including clinical outcomes, best use of resources, and will have a strong emphasis on growing and diversifying Fresh Minds total offering within Aotearoa, New Zealand. As part of the Fresh Minds Senior Leadership Team, you will be committed to delivery on business plans, ensuring the efficient and effective operation of our services that are best in class, whānau-centred care that is tailored to need, and ensuring the practice is a financially responsible and sustainable business. You will nurture positive relationships with our key funding agencies, partner organisations and other stakeholders. As well as the leadership support and direction to all Therapy Centres and the Client Services team. The successful candidate will have the following key skills/attributes:

• Minimum of 5 years operational management experience, preferably within healthcare or an adjacent industry. Relevant tertiary qualification is preferred.
• Demonstrable experience in a leadership role, nurturing and developing high performing teams and cultures.
• Working knowledge of clinical practice management workflows, processes and systems, and NZ health legislation and compliance, and in relation to the provision of mental health and addiction services.
• Excellent communication and interpersonal skills with the ability to build productive working relationships with external and internal stakeholders.
• Commercial acumen and confidence to lead business through growth and change.
• A passion for improving equitable health outcomes for the population of Tāmaki Makaurau and Aotearoa, New Zealand.
• A desire to understand and appreciate Te Tiriti o Waitangi and its application to Fresh Minds/ProCare and how it shapes our efforts.

What we can offer you

• Great benefits on offer, including health insurance, gym, and retail discounts.
• Flexibility of hybrid working as we embrace a mixed model of remote and office-based working.
• A fun, supportive and collaborative team and company culture.
• The opportunity to make a tangible impact in healthcare across Aotearoa, New Zealand.

How to Apply If you think this sounds like you, please submit your CV and application using the 'Apply Now' button. All applicants must be legally entitled to work in NZ, no agency enquiries please. #J-18808-Ljbffr