Finance & Strategy Sr. Manager, Finance Shared Services
Full time
at Zendesk, Incorporated (Philippines)
in
Online
Posted on May 8, 2024
Job details
Finance & Strategy Sr. Manager, Finance Shared Services page is loaded
Finance & Strategy Sr. Manager, Finance Shared Services
Apply locations Philippines - All - Fully Flexible time type Full time posted on Posted 2 Days Ago job requisition id R26422Job Description
Who we're looking for
We are a global leader in the computer software industry, seeking a dynamic and strategic individual to join our Finance Shared Services (FSS) team in Manila. Our FSS Finance & Strategy team serves as a trusted partner to our Global Finance & Strategy team, providing insightful analyses and strategic guidance to C-level decision-makers. We are seeking a FSS Finance & Strategy Lead who will manage the F&S Process Owners and report directly to the FSS Sr. Director. This role requires a strategic mindset, excellent project management skills, and a keen business intuition. The successful candidate will be instrumental in partnering with our Finance & Strategy teams as we continue to expand our functional expertise and scopeWhat you'll be doing
- Lead the F&S team, overseeing operations, team activities, and resource planning while driving operational excellence.
- Act as a Project Manager for FSS Transition processes, including annual planning, forecasting, and closing processes.
- Assist in optimizing financial models and forecasts, and develop key financial and operating metrics to inform decision-making.
- Build standard reporting packages for our business partners and prioritize operational improvements and automation opportunities.
- Define and assess performance against Key Performance Indicators for individuals and teams, and ensure consistent implementation of Career Development Plans.
- Handle conflict resolution, performance improvement plans, and other tasks as delegated by the FSS Sr. Director.
What you bring to the role
- 8+ years of professional work experience in finance (FP&A) or related fields, with a minimum of 3 years in people management.
- Proven experience with financial modeling, data analysis, and project management.
- Ability to influence others, communicate effectively with executive leadership, and drive team performance.
- Positive attitude, eagerness to learn, strong problem-solving skills, and a desire to continually improve processes.
- Strong work ethic, reliability, attention to detail, and proficiency in Excel.
- Familiarity with SQL, NetSuite, Salesforce, Adaptive, Hyperion, or other planning tools is a plus.
About Us
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. #J-18808-LjbffrApply safely
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