Home Philippines Sales Representative
Home Philippines Sales Representative
Sales Representative
Full time
at Nordia
in
Philippines
Posted on May 8, 2024
Job details
Sales Representative Are you known for your excellent problem-solving and communication skills? If you said yes and you're looking for your next professional challenge, we have an excellent career pathing opportunity as a Sales Support Agent. Sales Support is a multifaceted group of knowledgeable associates responsible for supporting internal & external sales teams. What you’ll be doing:
- Providing outstanding customer service and support by resolving telephone inquiries from customers.
- Enjoys the dynamic, high-energy environment characteristic of a customer service setting.
- Proficient in skillfully handling and defusing interactions with upset customers with tact and empathy
- Adopts best practices shared by our experienced staff and leaders to deliver a great customer experience.
- Skilled in problem solving – ensures a comprehensive understanding of each customer’s unique situation by thoroughly reviewing previous customer interactions using multiple systems and complex tools
- Exemplifies excellence in customer service by swiftly resolving a wide spectrum of customer queries over the phone.
- Has strong interpersonal skills resulting in productive interactions which drive quality customer experiences.
- Required to skillfully maneuver through computer systems and legacy tools to track calls, extract vital information, and proficiently address and resolve complex customer concerns/issues.
- Can execute on top notch sales techniques and present cost-saving solutions to clientele.
- Sell, cross sell, and upsell the best communication products and services in the market is a requirement. Previous sales experience is a strong asset.
- Negotiating and retention skills required to effectively market, cross-sell, and promote top-tier communication products and services available in the industry.
- Mastering knowledge of clients diverse array of products, services, and current offers and promotions.
- Demonstrates capacity for overcoming sales obstacles, showcasing a keen ability to handle and counter sales objections with finesse.
- Ability to build strong customer relationships, playing a pivotal role in establishing and sustaining customer loyalty.
- Amenable to work on graveyard shifts & shifting schedules.
- Mon-Fri: 9pm to 10am MNL (end of dst), 8pm to 9am MNL (dst).
- Sat-Sun: 10pm to 7am MNL (during end of dst), 9pm to 6am MNL (during dst)
- Willing to work in Naga Site
- At least Senior HS or HS Grad (old curriculum)
- Able to multitask and handle different applications.
- With experience with MS Office products and web-based applications
- Must have NBI Clearance prior to Job Offer
- Outstanding English communication skills
- Is proficient in problem solving, decision making and multi-tasking in a fast-paced environment.
- Customer Service / Call Center experience preferred.
- You are passionate about sales, and you love making money and lots of it!
- You have previous sales or marketing background through your studies at school or at previous workplaces! It does not have to be from the telco or BPO industry!
- You find it easy to build relationships and talk to strangers. You enjoy this and it comes naturally to you!
- Earn as much as Php16,800 + 2,200 Allowances + Performance Incentive + Quarterly Salary Increase*
- Hybrid or Work from Home Set-up* (performance-based arrangements made after probationary period)
- HMO for Employee and 2 FREE Dependents
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance
- Optical, Medicine, and Mental Health Reimbursement*
- 6 Months Paid Maternity and Paternity Leave with Cash Assistance
- Employee and Family Assistance Program
- Educational Assistance Program
- Rice, Clothing and Transportation Allowance
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Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.<br /> <br /> The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.<br /> <br /> <strong>Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:</strong><br /> <br /> <strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. <ul> <li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li> <li><strong>QLS Course 02: KYC</strong></li> <li><strong>QLS Course 03: Customer Service</strong></li> </ul> <strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. <ul> <li><strong>Course 01: Assertiveness and Self-Confidence Development</strong></li> <li><strong>Course 02: Patient Customer Service Training</strong></li> <li><strong>Course 03: Win Customers Efficiently: Customer Service Diploma</strong></li> <li><strong>Course 04: Customer Service - Representative</strong></li> <li><strong>Course 05: Complete Communication Skills Master Class for Life</strong></li> </ul> In Addition, you’ll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle. <ul> <li><strong>Course 01: Professional CV Writing</strong></li> <li><strong>Course 02: Job Search Skills</strong></li> <li><strong>Course 03: Self-Esteem & Confidence Building</strong></li> <li><strong>Course 04: Professional Diploma in Stress Management</strong></li> <li><strong>Course 05: Complete Communication Skills Master Class</strong></li> </ul> Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. 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It does not have to be from the telco or BPO industry! </li><li> You find it easy to build relationships and talk to strangers. You enjoy this and it comes naturally to you! </li></ul><p></p><p><b> A Glimpse of what awaits you: </b> </p><ul><li> Earn as much as Php16,800 + 2,200 Allowances + Performance Incentive + Quarterly Salary Increase* </li><li> Hybrid or Work from Home Set-up* (performance-based arrangements made after probationary period)</li><li> HMO for Employee and 2 FREE Dependents </li><li>10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) </li><li> Life and Accident Insurance </li><li> Optical, Medicine, and Mental Health Reimbursement* </li><li>6 Months Paid Maternity and Paternity Leave with Cash Assistance </li><li> Employee and Family Assistance Program </li><li> Educational Assistance Program </li><li> Rice, Clothing and Transportation Allowance </li></ul><p> And MORE! </p><p>*Terms and conditions apply. </p><p></p><p> You may also walk in to apply! </p><p></p><p> Site located at: </p><p> Naga, Bicol - Robinsons </p><p> Naga Mondays-Fridays from 10am-2pm. </p><p></p><p> Take your journey to the next level! </p><p> Tip: Don't forget your Valid ID, Resume </p><p> TARA NA SA Q! </p>', 'course_qualifications' => null, 'global_location_id' => '171', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '154649', 'company_name' => 'Nordia', 'external_apply_url' => 'https://ph.jooble.org/external/-5090850100370914743?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=2e701df9402fa8a372e5ac4592d9df7e', 'external_short_url' => '5090850100370914743', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-05-08 03:39:04', 'published' => '2024-05-08 03:39:04', 'closed_time' => null, 'updated' => '2024-05-08 03:39:04', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '171', 'display_name' => 'Philippines', 'name_ar' => null, 'country_id' => '168', 'Country' => array( 'name' => 'Philippines', 'id' => '168', 'slug' => 'philippines', 'code' => 'PH' ) ), 'Company' => array( 'id' => '154649', 'name' => 'Nordia', 'website' => 'http://www.nordia.ca', 'verified' => '0', 'photo' => 'Nordia_726dfe30-2df5-11ea-a822-75f4be142917.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Sales ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11146', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Sales ' $renderSchema = 'yes' $title_for_layout = 'Sales Representative jobs in Nordia in Philippines.' $page_description = 'Apply to Sales Representative jobs in Nordia in Philippines.Find similar vacancies, jobs and salary information in Philippines.' $locationForTitle = 'Philippines' $currentJobCity = array( 'id' => '171', 'display_name' => 'Philippines', 'name_ar' => null, 'country_id' => '168', 'Country' => array( 'name' => 'Philippines', 'id' => '168', 'slug' => 'philippines', 'code' => 'PH' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '56705', 'title' => 'Nordia', 'slug' => 'nordia', 'description' => 'Nordia is Canada's largest provider of customer service solutions, with operations in 12 centers located in B.C, Ontario, Quebec and New Brunswick. 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Hiring company
Nordia
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