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Home Philippines Sales Representative

Sales Representative

Full time at Nordia in Philippines
Posted on May 8, 2024

Job details

Sales Representative Are you known for your excellent problem-solving and communication skills? If you said yes and you're looking for your next professional challenge, we have an excellent career pathing opportunity as a Sales Support Agent. Sales Support is a multifaceted group of knowledgeable associates responsible for supporting internal & external sales teams. What you’ll be doing:

  • Providing outstanding customer service and support by resolving telephone inquiries from customers.
  • Enjoys the dynamic, high-energy environment characteristic of a customer service setting.
  • Proficient in skillfully handling and defusing interactions with upset customers with tact and empathy
  • Adopts best practices shared by our experienced staff and leaders to deliver a great customer experience.
  • Skilled in problem solving – ensures a comprehensive understanding of each customer’s unique situation by thoroughly reviewing previous customer interactions using multiple systems and complex tools
  • Exemplifies excellence in customer service by swiftly resolving a wide spectrum of customer queries over the phone.
  • Has strong interpersonal skills resulting in productive interactions which drive quality customer experiences.
  • Required to skillfully maneuver through computer systems and legacy tools to track calls, extract vital information, and proficiently address and resolve complex customer concerns/issues.
  • Can execute on top notch sales techniques and present cost-saving solutions to clientele.
  • Sell, cross sell, and upsell the best communication products and services in the market is a requirement. Previous sales experience is a strong asset.
  • Negotiating and retention skills required to effectively market, cross-sell, and promote top-tier communication products and services available in the industry.
  • Mastering knowledge of clients diverse array of products, services, and current offers and promotions.
  • Demonstrates capacity for overcoming sales obstacles, showcasing a keen ability to handle and counter sales objections with finesse.
  • Ability to build strong customer relationships, playing a pivotal role in establishing and sustaining customer loyalty.
What we’re looking for:  
  • Amenable to work on graveyard shifts & shifting schedules.
    • Mon-Fri: 9pm to 10am MNL (end of dst), 8pm to 9am MNL (dst).
    • Sat-Sun: 10pm to 7am MNL (during end of dst), 9pm to 6am MNL (during dst) 
  •   Willing to work in Naga Site
  • At least Senior HS or HS Grad (old curriculum) 
  • Able to multitask and handle different applications. 
  • With experience with MS Office products and web-based applications
  • Must have NBI Clearance prior to Job Offer 
  • Outstanding English  communication skills 
  • Is proficient in problem solving, decision making and multi-tasking in a fast-paced environment. 
  • Customer Service / Call Center experience preferred. 
  • You are passionate about sales, and you love making money and lots of it! 
  • You have previous sales or marketing background through your studies at school or at previous workplaces! It does not have to be from the telco or BPO industry! 
  • You find it easy to build relationships and talk to strangers. You enjoy this and it comes naturally to you! 
A Glimpse of what awaits you:  
  • Earn as much as Php16,800 + 2,200 Allowances + Performance Incentive + Quarterly Salary Increase*
  • Hybrid or Work from Home Set-up* (performance-based arrangements made after probationary period)
  • HMO for Employee and 2 FREE Dependents
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
  • Life and Accident Insurance
  • Optical, Medicine, and Mental Health Reimbursement*
  • 6 Months Paid Maternity and Paternity Leave with Cash Assistance
  • Employee and Family Assistance Program
  • Educational Assistance Program
  • Rice, Clothing and Transportation Allowance 
And MORE! *Terms and conditions apply. You may also walk in to apply! Site located at:  Naga, Bicol - Robinsons Naga Mondays-Fridays from 10am-2pm.  Take your journey to the next level!  Tip: Don't forget your Valid ID, Resume TARA NA SA Q! 

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