Relationship Manager - Deposit Banking
Full time
at Mobilink Microfinance Bank Ltd
in
Pakistan
Posted on May 8, 2024
Job details
Job Description
- Responsibilities:
- Responsible to drive and manage the execution of sales strategy and customer acquisition process in order to meet, exceed portfolio growth and cross sell targets.
- Ensure overall assigned portfolio targets are met.
- Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
- Identify target customers both locally within the region/ area in order to establish a basis for potential business.
- Achieve fairly priced deposit to support liability growth by complying with State Bank guidelines.
- Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
- Acquire new portfolio to maximize sales performance to achieve revenue targets through Liability products.
- Ensue liability mobilization over a large number of accounts to minimize concentration risk and volatility in the portfolio.
- Expands revenue by marketing new products and services to existing and new clients.
- Continuously benchmark competition, track market developments in order to keep abreast of the competition.
- Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the bank.
- Ensure deposit mobilization and NTB account Opening.
- Ensure to Provide highest level of customer service.
- A good understanding of Liabilities product and its workability. Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
- Handle activities ranging from identifying client’s financial needs and provide a need-based solution to clients like Payments & Cash Management, Trade Services, Treasury, Investment Banking.
- Self-Starter and self-motivated.
- Outstanding presentation, communication and interpersonal skills.
- Maintain good relationships with clients so that the business can maximize the value of those relationships.
- Identify key contacts at potential client companies to establish and foster relationships.
- Participate in one-on-one meetings with clients to explain services to guide their choices.
- Understand the problems and challenges of clients and identify ways the business could better address those needs.
- Grow the business by identifying new sales and business development opportunities.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any customer complaints promptly and professionally.
- Set revenue targets and develop and execute a strategy to meet them.
- Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.
- Requirement:
- Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics or finance. MBA will be preferable (Subject to approval).
- Have a minimum of 3 years of relevant work experience in sales planning, management, and operations experience within the retail/consumer banking.
- Essential Skills:
- Skilled in business planning, retail banking, customer behavior and distribution
- Ability to work under pressure
- Presentation skills
- Customer focused
- Leadership ability
- Proficient in MS office
- Ability to work in a team
- Ability to work under pressure
- Desired Skills:
- Knowledge of MMBL’s products/processes and policies.
- Understanding of compliance and regulatory requirements for each of the products
- Academic Qualification: Hold a Bachelor’s degree
- Area of Specialization: Skilled in Liability sales management process
- Computer Proficiency: MS Office
- Other Details/Skills: N/A
- Faisalabad Branch
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