Process Developer (INS023387)

Full time at Genpact in Philippines
Posted on May 8, 2024
Job details

Job Description - Process Developer (INS023387) Process Developer - INS023387 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Insurance! In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction
Responsibilities

Monitors and manages activities to support service level agreements for Philippines

Monitors attendance

Develops and maintains scheduling information.

Scheduling, re-scheduling and optimization of meetings, coaching and other activities

Optimizes breaks the day of or day before the actual schedule

Conducts root cause analysis of SLA deviations, action plan development and resolution

Produces and analyzes daily efficiency reports

Publish reports required by stakeholders

Attends centralized or site management meeting, as required

Supports process improvements, Lean/Six Sigma projects

Other assigned tasks as required by the business

Qualifications we seek in you!

Minimum Qualifications / Skills

College Graduate is an advantage Eye for detail and quick response time
Preferred Qualifications/ Skills

Good people connect with outstanding PR skills Ability to drive compliance & process adherence Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. #J-18808-Ljbffr
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		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
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		'published' => '1',
		'show' => '1'
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	'jordan' => array(
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		'country_id' => '106',
		'country_code' => 'jo',
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		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
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		'show' => '1'
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	'philippines' => array(
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		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
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		'published' => '1',
		'show' => '1'
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	'bahrain' => array(
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		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
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		'show' => '1'
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	'sri-lanka' => array(
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		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
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	'united-kingdom' => array(
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		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
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	'malaysia' => array(
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		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
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	'nepal' => array(
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		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
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	'nigeria' => array(
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		'slug' => 'nigeria',
		'global_location_id' => '158',
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		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
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	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'united-states' => array(
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		'country_id' => '221',
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		'global_location_id' => '227',
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		'languages' => 'en',
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		'country_time_zone' => 'America/New_York',
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	'angola' => array(
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		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'australia' => array(
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		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'kenya' => array(
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		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'ghana' => array(
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		'country_id' => '78',
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		'slug' => 'ghana',
		'global_location_id' => '83',
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		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'ireland' => array(
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		'country_id' => '98',
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		'global_location_id' => '104',
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		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'vietnam' => array(
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		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'cyprus' => array(
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		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'malta' => array(
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		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
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		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'maldives' => array(
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		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
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		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'turkey' => array(
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		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
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		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'thailand' => array(
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		'country_id' => '206',
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		'slug' => 'thailand',
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		'currency_name' => 'Baht',
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		'default_language' => 'en',
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		'global_location_id' => '97',
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		'currency_name' => 'Hong Kong dollar',
		'languages' => 'en',
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		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Berlin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'netherlands' => array(
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		'country_id' => '157',
		'country_code' => 'nl',
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		'default_language' => 'en',
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		'job_location' => '0',
		'published' => '1',
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)
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	'country_time_zone' => 'Asia/Manila',
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		'slug' => 'dubai'
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	(int) 1 => array(
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	(int) 3 => array(
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	(int) 4 => array(
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		'slug' => 'sharjah'
	),
	(int) 5 => array(
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		'slug' => 'fujairah'
	),
	(int) 6 => array(
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		'slug' => 'ajman'
	),
	(int) 7 => array(
		'name' => 'Umm Al Quwain',
		'slug' => 'umm-al-quwain'
	)
)
$menuState = 'loggedoutmenu'
$showCVReviewLink = false
$profileInfo = array(
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		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '11156',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$environment = 'production'
$langUrlPrefix = ''
$langUrl = 'https://jobs.laimoon.com/'
$themeUrl = 'https://jobs.laimoon.com/'
$siteUrl = 'https://jobs.laimoon.com/'
$staticUrl = 'https://cdn.laimoon.com/jobs/'
$langCode = 'en'
$pageScripts = array(
	(int) 0 => 'page_script'
)
$pageName = 'externalview'
$courseUrl = 'https://courses.laimoon.com/'
$onlineCourses = array()
$job = array(
	'Job' => array(
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		'contact_id' => '3773199',
		'recruiter_id' => '74726',
		'job_function_id' => null,
		'title' => 'Process Developer (INS023387)',
		'vacancies' => null,
		'job_type_id' => null,
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		'external_job_description' => '<p> Job Description - Process Developer (INS023387) </p><p> Process Developer - INS023387 </p><p> Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. </p><p> Inviting applications for the role of <b> Process Developer, Insurance! </b> </p><p> In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction </p><h3> Responsibilities </h3><h3> Monitors and manages activities to support service level agreements for Philippines </h3><h3> Monitors attendance </h3><h3> Develops and maintains scheduling information. </h3><h3> Scheduling, re-scheduling and optimization of meetings, coaching and other activities </h3><h3> Optimizes breaks the day of or day before the actual schedule </h3><h3> Conducts root cause analysis of SLA deviations, action plan development and resolution </h3><h3> Produces and analyzes daily efficiency reports </h3><h3> Publish reports required by stakeholders </h3><h3> Attends centralized or site management meeting, as required </h3><h3> Supports process improvements, Lean/Six Sigma projects </h3><h3> Other assigned tasks as required by the business </h3><h3> Qualifications we seek in you! </h3><h3> Minimum Qualifications / Skills </h3><p> College Graduate is an advantage </p><p> Eye for detail and quick response time </p><h3> Preferred Qualifications/ Skills </h3><p> Good people connect with outstanding PR skills </p><p> Ability to drive compliance &amp; process adherence </p><p><b> Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. </b> Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit  . Follow us on Twitter , Facebook , LinkedIn , and YouTube . </p><p> Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a &#39;starter kit,&#39; paying to apply, or purchasing equipment or training. </p>#J-18808-Ljbffr',
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Hiring company

Genpact

Genpact is a global business process management and services and IT corporation[1] with key offices in New York City, United States.[2] It's listed on the New York Stock Exchange under the symbol G.[3][4]In 2016, the company reported net revenues of US$2.57 billion with more than 77,000 employees in 20 countries.[5] Genpact provides consulting services to hundreds of clients, including approximately one-fifth of the Fortune Global 500.[6]
Home Philippines Process Developer (INS023387)
