Logistics Coordinator, Managed Services

Job Highlights: • Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else. • Microsoft Partnerships – Our great global relationship with Microsoft ensuresthat we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places. • Competitive compensation package , salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration. • Great working environment and company culture with flexible work location. Objectives of this Role: • To foster a delightful experience for clients in the US • To foster a delightful experience for team members in US and PH • To ensure shared expectations for our Service Delivery Agreements (SDAs) amongst all engagement stakeholders Daily and Monthly Responsibilities: • Coordinate multiple engagements and priorities simultaneously in a fast-paced environment • Liaise between own team members and client teams in the US • Assign and update team member engagement forecasts • Monitor status update compliance and escalate to Portfolio Management when there are compliance or quality concerns • Monitor and report on engagement spend • Schedule standing check-in meetings with own team members • Schedule monthly check-in meetings with our clients • Create and facilitate engagement onboarding, execution, and closeout checklists Skills and Qualifications: • Bachelor's degree of related college course • Firsthand experience with team coordination • Strong attention to detail • Effective communication skills • A team player, capable of adapting to change • Ability to learn new software and collaborate on the creation of new processes to reduce inefficiencies or ambiguity • Proficiency in MS Office Preferred Qualifications: • Professional Services experience • Salesforce and/or FinancialForce experiencE Full-time employment Remote in Philippines #J-18808-Ljbffr