Digital Account Manager

Genesis BCW is looking for an Account Manager for our Mumbai Office . The individual will join our client servicing team and will be a part of Digital team. As an Account Manager you are expected to actively be involved in the day-to-day execution of client activities under the supervision and guidance of senior team members. You will contribute to BCW’s performance by supporting the seniors in the team to manage client relationships and integrated communication (IC) programs, satisfying and delighting clients and generating new business. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability Experience – 3.5- 5 years of work experience in public relations or the communications industry. Should have experience in of Digital sector. CORE JOB RESPONSIBILITIES Client Service: • Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results. • Be a source of creative ideas and effectively use BCW proprietary tools like Creative Catalyst Network and Digital Catalyst cards - Links: and • Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team. • Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints. • Manage client relationships and be the client’s key contact, counselor, and strategic thinker. • Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines. • Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc. • Be able to support the senior managers and leaders in resolving client issues. • Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels. • Help develop media strategies, write pitch letters, and respond to media queries. • Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities. • Support the digital media strategy implementation. Digital 2023 Education – Graduation in Public Relations or Communication. Interested candidates can share their resumes with karen.dmello@genesis-bcw.com