Quality Documentation Specialist (Healthcare and law firms)

ROLE SUMMARY Our client is looking for a Document Specialist I who will support the Legal and Pre-Litigation Departments in identifying, gathering, and assessing patient account documents and information for use in all phases of the account resolution process. SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidays POSITION TYPE: Full Time WORK ARRANGEMENT: Remote ESSENTIAL FUNCTIONS

• Assist with document collection, production, organization, and management
• Assist with the maintenance and manipulation of document databases for purposes of facilitating productions, preparing for depositions, hearings, trials, arbitrations, and mediations
• Assist with the utilization of E-Discovery applications for purposes of document management and production including redacting and Bates stamping
• Assist with routine preparations for and at trials, arbitrations, and mediations including updating indices, chronologies, logs, and tracking systems
• Assist with administrative tasks, including filing, scanning, printing, and organization of documents and information
• Work with RPA applications
• Maintain quality and productivity standards as set by management
• Influence others using a positive approach
• Work independently with minimal supervision
• Perform special projects as requested
• Ensure compliance with the Health Insurance Portability and Accountability Act
• Understand and comply with legal stands and protocols related to privacy
• Maintain documents in compliance with the firm's document retention policies
• Perform other duties as assigned

• A bachelor’s degree in the related field is preferred
• Relative experience is a plus
• Ability to maintain confidentially on all levels (tact and good judgment in confidential situations)
• Must be innovative, agile, and committed to the success of the firm
• Has integrity and can demonstrate a professional demeanor
• Experience in a multi-client environment
• Strong computer aptitude, which includes expertise with Microsoft 365 applications
• Strong organization, oral and written communication skills
• Analytical skills with particular attention to detail

• Ability to function in an autonomous environment—independent worker, self-directed

• Looking for candidates available to work:
  • Monday: Evening
  • Tuesday: Evening
  • Wednesday: Evening
  • Thursday: Evening
  • Friday: Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role