Operations Manager (Healthcare Market Research)

Operations Manager (Healthcare Market Research) Company Overview: At Branding Science Research, we're not just a consultancy—we're trailblazers in insight-led pharmaceutical strategies. With expertise in behavioural, marketing, and data sciences, we craft world-class strategies that drive commercial success for brands, portfolios, and early-stage assets worldwide. Position: Operations Manager Location: Remote Hours: 3pm to 12am PST About the Role: Are you a strategic thinker passionate about healthcare market research? We're seeking an experienced Operations Manager to lead our Philippines-based team in executing high-impact projects for clients across the United States and Europe. In this role, you'll leverage your administrative skills and market research expertise to oversee project operations, mentor team members, and ensure exceptional quality and compliance. Key Responsibilities:

• Serve as the primary point of contact for US or EU teams, coordinating project tasks and ensuring timely delivery of client deliverables.
• Lead, train, and mentor a team of Operations and Senior Operations Executives to maximise their potential and drive excellence.
• Oversee the creation and completion of administrative tasks, including developing screeners, discussion guides, project documents, and compliance forms.
• Optimise work allocation to ensure efficient resource utilization and support business objectives.
• Conduct training sessions, and performance appraisals, and provide ongoing feedback and support to team members.
• Utilise project management software to track and monitor project progress, ensuring alignment with timelines and objectives.

• Extensive experience working in a market research agency, with a proven track record of creating and reviewing market research materials.
• Demonstrated experience managing teams and ensuring quality and compliance in administrative tasks.
• Ability to thrive in a fast-paced environment, managing multiple projects while maintaining high levels of quality and accuracy.
• Proficiency in Microsoft Office suite.
• Experience in pharmaceutical market research projects is highly desirable.

• Impactful Work: Play a pivotal role in shaping the success of top pharmaceutical brands and driving meaningful change in the industry.
• Remote Flexibility: Enjoy the freedom to work from home while leading a talented team and collaborating with teams worldwide.
• Professional Growth: Access ongoing training and development opportunities to enhance your skills and advance your career.
• Collaborative Culture: Join a supportive and dynamic team of experts who share your passion for innovation and excellence.