IT Support Technician
Job details
IT Support Technician/East London Position Summary: Desktop Support for dealing with day-to-day tickets and call outs. Collecting and delivering stock and services in town. Track assets and log required information. Escalate issues for resolution. Necessary and Specific Skills for the position: A+ & N+ or equivalent Must be punctual and reliable. Must be neat and presentable. Must have valid driver’s license. Able to manage a varied workload and meet deadlines. Good interpersonal skills Experience advantageous Responsibilities: Complete assigned tasks and keep system updated with progress. Hardware - install, setup, configure & troubleshoot faults. Software - install, setup, configure. Troubleshoot faults with provider. Networking, repair, configure & troubleshoot. Provide remote support via phone & remote connection. Escalate unresolved or repeated tasks. User training & assistance with boardroom connections. Must be able to work flexi hours when required. Product research and facilitating procurement. Assist Sys Admin in various administration tasks. Salary: Up to R15k (based on experience) Application Process: Online applications will receive preference, alternatively e-mail CV and recent head & shoulder photo to solutions@workafrica.co.za, use “ IT Support Technician ” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks
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