Manager: Sales / Floor - BUCO Protea Glen

The Building Company is the Southern African operations building material division of Pepkor. The Building Company's retail activities expand to 171 outlets throughout Southern Africa. Our branches are located in major centres in South Africa, Namibia, Swaziland and Botswana, and are managed as either corporate, joint venture or franchise stores. Our brands serve the full spectrum of the construction industry, including the residential, commercial and industrial markets. Our brands enjoy the custom of professional and private developers, project managers, building contractors, builders, plumbers, electricians, joiners, cabinet-makers, tilers, roofing specialists, owner-builders and home improvers.Description

1. Ensure that customer complaints are dealt with in an effective manner and resolved.Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures
2. To grow, develop and build awareness of the product and service offering
3. Identification of new business opportunities and the development of marketing strategies
4. Ability to handle client queries and problem solving
5. Maintaining detailed knowledge of the company's product, service, and processes
6. Keep abreast of what competitors are doing and trends in the industry
7. Manage client relationship through all phases of the sales cycle
8. Manage sales efficiencies and processes to ensure customer satisfaction
9. To uphold and promote the company values and culture

1. Grade 12
2. Minimum of 5 years relevant experience in a sales, marketing, and field
3. Relevant industry knowledge and experience
4. Relevant tertiary qualification in a sales, marketing, and/or technical field will be advantageous