Field Sales Specialist
Job details
The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible.
Job Description
Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
So, what will you do?
You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Mpumalanga Lowveld regions.
We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on...
In addition to the above, you will:
Prospect and canvass for new customers in targeted areas and targeted industries
Post-sale call and follow ups, logging all activity and demos with clients
Promotional or new product upsell/cross sell/service calls
Research new sales leads, plan country trips and execute plans to acquire new customers
Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
Sign-up merchants and assist them with FICA documentation required
Complimentary follow up visits
Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
Uphold company standards and values at all times when representing the brand
Monitor competition in the marketplace and share any relevant insights
Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
Maintain professional and technical knowledge through ongoing self and shared learning.
Qualifications
Completed Matric
Deal breakers:
Minimum 3 year's Field/Outbound Sales experience.
Previous exposure working within merchant services or banking sector is advantageous.
Excellent communication skills both verbal and written.
Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
FICA training advantageous.
Valid driver's license and own reliable transport is essential.
Additional Skills & Knowledge:
Proven track record delivering on sales targets and successfully dealing with customer relationships.
Advanced knowledge of Sales funnel & pipeline management.
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