Job details
About Concentrix Concentrix, is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit to learn more. Job Location: Vietnam Job Description: ROLE: Manager–Voice & Accent Training Manager Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Essential Functions/Core Responsibilities
- Develop a department of well-trained, competent professionals who continuously improve the organization and themselves
- Conduct Train-the-Trainer sessions
- Conduct quarterly one-on-ones with Trainers
- Coordinate with the Quality Supervisor and Operations on consistency issues
- Create and maintain consultant training schedule
- Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants
- Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization
- Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
- Strong communication skills, both written and verbal
- Proficient in Microsoft Office
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
- Ability to mentor, coach and provide direction to a team of employees
- Self-starter, sense of urgency, and works well under pressure
- Ability to foster a sense of professionalism and relationship building for self and team
- Strong attention to detail
- Ability to work a flexible schedule
- Occasional travel
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engagement and improving business performance for some of the </p><p> world’s best brands. Every day, from more than 40 countries and across six continents, our staff </p><p> delivers next generation customer experience and helps companies better connect with their </p><p> customers. We create better business outcomes and differentiate our clients through </p><p> technology, design, data, process, and people. Concentrix provides services to clients in ten </p><p> industry verticals: automotive; banking and financial services; insurance; healthcare; </p><p> technology; consumer electronics; media and communications; retail and e-commerce; travel </p><p> and transportation; energy and public-sector. We are Different by Design. </p><p> Visit to learn more. </p><p> Job Location: Vietnam </p><p> Job Description: </p><p><b> ROLE: Manager–Voice & Accent Training Manager </b></p><p> Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. </p><p></p><p> Essential Functions/Core Responsibilities </p><p></p><ul><li> Develop a department of well-trained, competent professionals who continuously improve the organization and themselves </li><li> Conduct Train-the-Trainer sessions </li><li> Conduct quarterly one-on-ones with Trainers </li><li> Coordinate with the Quality Supervisor and Operations on consistency issues </li><li> Create and maintain consultant training schedule </li><li> Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants </li><li> Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization </li></ul><p> Candidate Profile </p><p></p><ul><li> Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred </li><li> Strong communication skills, both written and verbal </li><li> Proficient in Microsoft Office </li><li> Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable </li><li> Ability to mentor, coach and provide direction to a team of employees </li><li> Self-starter, sense of urgency, and works well under pressure </li><li> Ability to foster a sense of professionalism and relationship building for self and team </li><li> Strong attention to detail </li><li> Ability to work a flexible schedule </li><li> Occasional travel </li></ul><p> Disclaimer </p><p></p><p> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Every day, from more than 40 countries and across six continents, our staff </p><p> delivers next generation customer experience and helps companies better connect with their </p><p> customers. We create better business outcomes and differentiate our clients through </p><p> technology, design, data, process, and people. Concentrix provides services to clients in ten </p><p> industry verticals: automotive; banking and financial services; insurance; healthcare; </p><p> technology; consumer electronics; media and communications; retail and e-commerce; travel </p><p> and transportation; energy and public-sector. We are Different by Design. </p><p> Visit to learn more. </p><p> Job Location: Vietnam </p><p> Job Description: </p><p><b> ROLE: Manager–Voice & Accent Training Manager </b></p><p> Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. </p><p></p><p> Essential Functions/Core Responsibilities </p><p></p><ul><li> Develop a department of well-trained, competent professionals who continuously improve the organization and themselves </li><li> Conduct Train-the-Trainer sessions </li><li> Conduct quarterly one-on-ones with Trainers </li><li> Coordinate with the Quality Supervisor and Operations on consistency issues </li><li> Create and maintain consultant training schedule </li><li> Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants </li><li> Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization </li></ul><p> Candidate Profile </p><p></p><ul><li> Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred </li><li> Strong communication skills, both written and verbal </li><li> Proficient in Microsoft Office </li><li> Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable </li><li> Ability to mentor, coach and provide direction to a team of employees </li><li> Self-starter, sense of urgency, and works well under pressure </li><li> Ability to foster a sense of professionalism and relationship building for self and team </li><li> Strong attention to detail </li><li> Ability to work a flexible schedule </li><li> Occasional travel </li></ul><p> Disclaimer </p><p></p><p> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Training Manager (Vietnam) at concentrix. Please apply or share https://jobs.laimoon.com/jobs/externalview/43513512' $emailText = 'Hiring now! Training Manager (Vietnam) at concentrix. 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Hiring company
Concentrix
A business Services Company - Multinationals
looking for a talented employee to achieve our goals and reach the high quality for our clients and customer
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