Technical Account Manager
Job details
Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: . Spreetail is looking for a Technical Account Manager that will directly contribute to the mission of providing efficient, timely, and accurate support to our Merchants and Brand Customers. As a Technical Account Manager, you own the administrative and operational functions that are critical in supporting our shared goals. How you will achieve success:
- You are responsible for executing administrative tasks in the areas of systematic vendor and item setup, data integrity, PO confirmation and tracking, and receiving and invoice administrative support.
- Effectively utilizes the merchandising systems to complete daily tasks and proactively anticipate future tasks / issues for early resolutions.
- Ensure timely delivery of merchandise through communication with brand customer, merchant teams, and operations teams.
- Collaborates with team members and support teams to complete tasks effectively and maintains communication with vendors and internal teams to ensure on-time shipments and accurate item / PO level data.
- Proactively ensure delivered shipments are checked in, resolve discrepancies, and reconcile invoices to reduce administrative and operational burden on support teams, merchant, and brand partner.
- Proficient in Microsoft Office and has strong problem-solving & analytical skills
- Experience in the merchandising or retail industry
- Ability to maintain focus on goals and objectives that deliver results
- Learning agility to apply new practices in a constantly changing environment
- Communicates effectively with their team to ensure deadlines are met and quality of work is high
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