Zuora Admin

Role: Zuora Administrator Location: 100% Remote Time zone: 4 hours over lap US EST time zone Working hours: 8 hours per day, 40 hours per week (fulltime)

• Skill set (Must have): Zuora Billing, Collections - Good knowledge of Zuora billing, customer and payment management
• Must have worked on integrations around Zuora with Salesforce, Zuora APIs, Payment Gateways, and Avalara.
• Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones.
• Good understanding of the Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Should be able to deliver with minimum hand - holding.
• Skill set (Good to have) : Zuora Revenue

Duties & responsibilities

1. Ability to perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them
2. Partner with process owners to define and benchmark operational KPI and to automate the delivery of KPI dashboards
3. Architect, design, document, configure, deliver and automate in areas of I2C in various applications like billing systems, external collections team.
4. Proficient in process and solution engineering, managing and delivering cross functional multiple projects and integrations with advanced presentation skills and authoritative communications
5. Manage KLO, upgrades, stories in sprint delivery
6. Architect and design cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm.

About Hyqoo: Hyqoo is an on-demand talent cloud platform connecting companies with remote and vetted talent across the globe. Set to upend the on-demand talent industry, Hyqoo is the world's leading source of vetted talent in data, software engineering, and product. Our clients engage with us to get high-performing talent for remote positions. Featuring the fastest-growing global talent network, Hyqoo empowers leading organizations and startups with their global hiring needs at any scale. At the heart of its operation Hyqoo’s propriety AI engine revolutionizes the talent vetting and matching process, providing engaged and qualified talent faster than any service on the market. At Hyqoo, we understand how challenging, time-consuming, and costly it is to hire the best talent in technology. That is why we have created a Global Talent-as-a-Service Platform, which provides companies all over the world access to highly skilled, on-demand and fully vetted talent in Software Development, Design, Product and Project Management. The main benefits of Hyqoo are our ‘Why’, large global footprint of over 14 million experts, guaranteed quality, technology at the forefront, and hyper-personalized and proactive approach.