Guest Relations Supervisor

Job Description - Guest Relations Supervisor (HOT0AJAS) Job Description Guest Relations Supervisor (

Job Number:

HOT0AJAS )

Work Locations

Work Locations

: Conrad Dublin Earlsfort Terrace Dublin 2 WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The  Conrad Dublin  is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country. “Conrad is Empowering and Bold” Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:

• Travel  - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
• Team Member Gym –  a dedicated team member gym with free access 7 days a week
• Benefit – Discounted rates for Conrad Team members across a wide range of retailers
• Development  – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
• Holidays  – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
• Maternity & Paternity  – Paid leave for those that qualify
• On shift  – complimentary meals on duty

The Job Role As Front Office Supervisor, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Front Office Supervisor is responsible for managing the first impressions of our Guests. The ideal candidate should be: Someone who ….has previous experience in a luxury property, and must have hotel experience Someone who…..is Motivated to Create Memorable Experiences for Every Guest, Every time Someone who…. Has a Luxury Mind set –To our team this is Anticipating our Guests Needs and Personalizing their Experience Someone who…. Is a Team Player – Collaborative, Flexible, Fun and Dynamic Someone who ….is Ambitious and Passionate

Schedule

Schedule

: Full-time Brand : Conrad Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office #J-18808-Ljbffr