Home South Africa Branch Manager - Cape Town
Home South Africa Branch Manager - Cape Town
Branch Manager - Cape Town
Full time
at Cummins Inc.
in
South Africa
Posted on May 8, 2024
Job details
Branch Manager - Cape Town in Johannesburg , South Africa
Description We are looking for a talented BRANCH MANAGER - CAPE TOWN to join our team specializing in GENERAL MANAGEMENT for our DISTRIBUTION BUSINESS SEGMENT in CAPE TOWN SOUTH AFRICA. In this role, the candidate will make an impact in the following ways: Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to recognize customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Manages the day-to-day operations at a defined location; Oversee all functions and financial metrics in a specific branch with multiple lines of business. Provides input into the Annual Operating Plan; manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics. Manages customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees. Manages warranty submission and rejection for the branch; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and manages process improvements within the branch. Provides input into annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the branch. Qualifications To be successful in this role the candidate will need the following: College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. Significant relevant experience required, including managerial and budgetary experience. Manage day-to-day operations Job GENERAL MANAGEMENT Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, DBU Head Office Job Type Experienced - Exempt / Office Recruitment Job Type Exempt - Experienced PLEASE BE ADVISED: Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. Depending on the scam, scammers look to collect confidential information to use for identity theft or try to get money from job seekers during the recruitment process. Cummins will never ask for money during the application, recruitment, or on-boarding process. To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit consumer.ftc.gov/articles/0243-job-scams. #J-18808-LjbffrApply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
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'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> Branch Manager - Cape Town in Johannesburg , South Africa </h3><p><strong> Description </strong></p><p> We are looking for a talented <strong> BRANCH MANAGER - CAPE TOWN </strong> to join our team specializing in <strong> GENERAL MANAGEMENT </strong> for our <strong> DISTRIBUTION BUSINESS SEGMENT in CAPE TOWN SOUTH AFRICA. </strong></p><p><strong> In this role, the candidate will make an impact in the following ways: </strong></p><p> Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to recognize customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. </p><p> Manages the day-to-day operations at a defined location; Oversee all functions and financial metrics in a specific branch with multiple lines of business. </p><p> Provides input into the Annual Operating Plan; manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics. </p><p> Manages customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees. </p><p> Manages warranty submission and rejection for the branch; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and manages process improvements within the branch. </p><p> Provides input into annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the branch. </p><p><strong> Qualifications </strong></p><p><strong> To be successful in this role the candidate will need the following: </strong></p><p> College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. </p><p> Significant relevant experience required, including managerial and budgetary experience. </p><p> Manage day-to-day operations </p><p><strong> Job </strong> GENERAL MANAGEMENT </p><p><strong> Primary Location </strong> South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, DBU Head Office </p><p><strong> Job Type </strong> Experienced - Exempt / Office </p><p><strong> Recruitment Job Type </strong> Exempt - Experienced </p><p> <strong> PLEASE BE ADVISED: </strong> Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. 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And that poor people management costs UK businesses £57 billion annually?<br /> <br /> This Level 7 Advanced Diploma in Strategic People Management bundle is your one-stop shop for becoming a people management maestro. Enhance communication, motivation, conflict resolution, and performance management skills, build high-performing teams, navigate change confidently, set SMART goals, and inspire peak performance in this bundle.<br /> <br /> With this Level 7 Advanced Diploma in Strategic People Management course you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate Award in Organisation & People Management at QLS Level 2 and our exclusive student ID card absolutely free.<br /> <br /> <strong>Courses Are Included In This Level 7 Advanced Diploma in Strategic People Management Bundle:</strong> <ul> <li>âž½ Course 01: Level 7 Advanced Diploma in Strategic People Management</li> <li>âž½ Course 02: Strategic Management and Leadership Development</li> <li>âž½ Course 03: Diploma in Team Management at QLS Level 5</li> <li>âž½ Course 04: Organisation & People Management</li> <li>âž½ Course 05: Diploma in Performance Management</li> <li>âž½ Course 06: Motivation Skills</li> <li>âž½ Course 07: Leadership and People Management Diploma</li> <li>âž½ Course 08: Diploma in Employee Management</li> <li>âž½ Course 09: Conflict Management Training</li> <li>âž½ Course 10: Equality & Diversity</li> <li>âž½ Course 11: Employee Training Responsibilities</li> <li>âž½ Course 12: Talent Management & Employee Retention Techniques</li> <li>âž½ Course 13: Diploma In UK Employment Law</li> <li>âž½ Course 14: HR Management Diploma</li> <li>âž½ Course 15: Recruitment Consultant Diploma</li> <li>âž½ Course 16: Workplace Communication Management</li> <li>âž½ Course 17: Diploma in Meeting Management</li> <li>âž½ Course 18: Negotiation Skills Certificate</li> <li>âž½ Course 19: Payroll Administrator Training</li> <li>âž½ Course 20: Public Speaking Diploma</li> <li>âž½ Course 21: CSR – Corporate Social Responsibility</li> <li>âž½ Course 22: Cross-Cultural Awareness Training</li> <li>âž½ Course 23: Communicate and Work With People From Other Culture</li> <li>âž½ Course 24: Diploma in Operations Management</li> <li>âž½ Course 25: Change Management</li> <li>âž½ Course 26: Time Management</li> <li>âž½ Course 27: Smart Goal Setting</li> <li>âž½ Course 28: Critical Thinking in The Workplace</li> <li>âž½ Course 29: Confidence Building & Assertiveness</li> <li>âž½ Course 30: Compliance Risk and Management</li> </ul> Embarking on Level 7 Advanced Diploma in Strategic People Management is more than just taking an online course; it's an investment in your future. 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And that poor people management costs UK businesses £57 billion annually?<br /> <br /> This Level 7 Advanced Diploma in Strategic People Management bundle is your one-stop shop for becoming a people management maestro. Enhance communication, motivation, conflict resolution, and performance management skills, build high-performing teams, navigate change confidently, set SMART goals, and inspire peak performance in this bundle.<br /> <br /> With this Level 7 Advanced Diploma in Strategic People Management course you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate Award in Organisation & People Management at QLS Level 2 and our exclusive student ID card absolutely free.<br /> <br /> <strong>Courses Are Included In This Level 7 Advanced Diploma in Strategic People Management Bundle:</strong> <ul> <li>âž½ Course 01: Level 7 Advanced Diploma in Strategic People Management</li> <li>âž½ Course 02: Strategic Management and Leadership Development</li> <li>âž½ Course 03: Diploma in Team Management at QLS Level 5</li> <li>âž½ Course 04: Organisation & People Management</li> <li>âž½ Course 05: Diploma in Performance Management</li> <li>âž½ Course 06: Motivation Skills</li> <li>âž½ Course 07: Leadership and People Management Diploma</li> <li>âž½ Course 08: Diploma in Employee Management</li> <li>âž½ Course 09: Conflict Management Training</li> <li>âž½ Course 10: Equality & Diversity</li> <li>âž½ Course 11: Employee Training Responsibilities</li> <li>âž½ Course 12: Talent Management & Employee Retention Techniques</li> <li>âž½ Course 13: Diploma In UK Employment Law</li> <li>âž½ Course 14: HR Management Diploma</li> <li>âž½ Course 15: Recruitment Consultant Diploma</li> <li>âž½ Course 16: Workplace Communication Management</li> <li>âž½ Course 17: Diploma in Meeting Management</li> <li>âž½ Course 18: Negotiation Skills Certificate</li> <li>âž½ Course 19: Payroll Administrator Training</li> <li>âž½ Course 20: Public Speaking Diploma</li> <li>âž½ Course 21: CSR – Corporate Social Responsibility</li> <li>âž½ Course 22: Cross-Cultural Awareness Training</li> <li>âž½ Course 23: Communicate and Work With People From Other Culture</li> <li>âž½ Course 24: Diploma in Operations Management</li> <li>âž½ Course 25: Change Management</li> <li>âž½ Course 26: Time Management</li> <li>âž½ Course 27: Smart Goal Setting</li> <li>âž½ Course 28: Critical Thinking in The Workplace</li> <li>âž½ Course 29: Confidence Building & Assertiveness</li> <li>âž½ Course 30: Compliance Risk and Management</li> </ul> Embarking on Level 7 Advanced Diploma in Strategic People Management is more than just taking an online course; it's an investment in your future. By completing this Level 7 Advanced Diploma in Strategic People Management bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential.<br /> <br /> <strong>Don't settle for average. Invest in yourself and your future with the Strategic People Management bundle. Unleash your leadership potential, empower your team, and watch your career soar. Enrol now!</strong><br /> <br /> <strong>Learning Outcomes of Level 7 Advanced Diploma in Strategic People Management</strong> <ul> <li>Craft effective communication strategies for different situations.</li> <li>Build and lead high-performing, collaborative teams.</li> <li>Motivate and inspire individuals to achieve their full potential.</li> <li>Navigate change effectively and minimize resistance.</li> <li>Provide constructive feedback that drives development.</li> <li>Develop and implement successful performance management plans.</li> </ul> <strong>Why buy this Level 7 Advanced Diploma in Strategic People Management?</strong> <ul> <li>Free CPD Accredited Certificate upon completion of Level 7 Advanced Diploma in Strategic People Management</li> <li>Get a free student ID card with Level 7 Advanced Diploma in Strategic People Management</li> <li>Lifetime access to the Level 7 Advanced Diploma in Strategic People Management course materials</li> <li>Get instant access to this Level 7 Advanced Diploma in Strategic People Management course</li> <li>Learn Level 7 Advanced Diploma in Strategic People Management from anywhere in the world</li> <li>24/7 tutor support with the Level 7 Advanced Diploma in Strategic People Management course.</li> <li>Level 7 Advanced Diploma in Strategic People Management is an entirely online, interactive lesson with voice-over audio.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Chief Human Resources Officer,Organizational Development Director,Strategic HR Business Partner,Senior Talent Acquisition Manager', 'eligibility' => 'This Level 7 Advanced Diploma in Strategic People Management doesn't require prior experience and is suitable for diverse learners.', 'school' => 'Academy for Health & Fitness', 'keywords' => 'Management,Leadership,Business', 'location' => 'Online', 'duration' => 'Upto 145 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43511563', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Branch Manager - Cape Town', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> Branch Manager - Cape Town in Johannesburg , South Africa </h3><p><strong> Description </strong></p><p> We are looking for a talented <strong> BRANCH MANAGER - CAPE TOWN </strong> to join our team specializing in <strong> GENERAL MANAGEMENT </strong> for our <strong> DISTRIBUTION BUSINESS SEGMENT in CAPE TOWN SOUTH AFRICA. </strong></p><p><strong> In this role, the candidate will make an impact in the following ways: </strong></p><p> Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to recognize customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. </p><p> Manages the day-to-day operations at a defined location; Oversee all functions and financial metrics in a specific branch with multiple lines of business. </p><p> Provides input into the Annual Operating Plan; manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics. </p><p> Manages customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees. </p><p> Manages warranty submission and rejection for the branch; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and manages process improvements within the branch. </p><p> Provides input into annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the branch. </p><p><strong> Qualifications </strong></p><p><strong> To be successful in this role the candidate will need the following: </strong></p><p> College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. </p><p> Significant relevant experience required, including managerial and budgetary experience. </p><p> Manage day-to-day operations </p><p><strong> Job </strong> GENERAL MANAGEMENT </p><p><strong> Primary Location </strong> South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, DBU Head Office </p><p><strong> Job Type </strong> Experienced - Exempt / Office </p><p><strong> Recruitment Job Type </strong> Exempt - Experienced </p><p> <strong> PLEASE BE ADVISED: </strong> Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. 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Cummins Inc.
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