Digital Account Manager

Designation- Account Manager - Digital Marketing About the Company INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster. Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world where talented individuals everywhere can access the opportunities they deserve. Job Title: Account Manager- Digital Marketing The Account Manager will serve as the primary point of contact for our clients, managing relationships and overseeing the successful execution of digital marketing campaigns. This role requires a blend of strategic thinking, project management skills, and a deep understanding of digital marketing channels. Responsibilities:

• Client Relationship Management:
• Build and maintain strong, long-established client relationships.
• Understand client needs and objectives, and communicate them effectively to internal teams.
• Account Planning:
• Develop strategies to achieve sales and growth targets.
• Identify opportunities for upselling or cross-selling additional products/services.
• Communication:
• Serve as the primary contact for clients, addressing inquiries and resolving issues in a timely manner.
• Communicate effectively with internal teams to ensure client expectations are met.
• Project Management:
• Coordinate with internal teams to deliver projects on time and within budget.
• Monitor project progress and ensure client satisfaction throughout the process.
• Sales Support:
• Collaborate with the sales team to identify and pursue new business opportunities.
• Prepare proposals, presentations, and contracts for clients.
• Reporting and Analysis:
• Provide regular reports to clients on project status, performance, and key metrics.
• Analyze data to identify trends and areas for improvement.

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in digital marketing, with a focus on account management
• Proven experience as an Account Manager or in a similar client-facing role.
• Strong understanding of digital marketing channels, tools, and technologies
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Excellent project management and organizational skills.
• Familiarity with CRM software and other relevant tools.

• Relationship-building
• Knowledge of digital marketing
• Understanding client KPIs and being able to communicate this to the team and meet client expectations
• Communication
• Problem-solving
• Project management
• Sales and negotiation
• Analytical skills
• Time management