Head of Collections

Makati, Phillippines | Full Time Position Overview Entravision is looking for ambitious and experienced Head of Collections to complement our growing international operations team in Philippines. This position is located in Manila and the Head of Collections will report to the Chief Financial Officer in the Philippines. Objectives And Responsibilities

• Improve and automate our collections process (SOA creation, payment reminders, etc.)
• Lead the collection efforts in the Philippines and of coordinating with other countries on their collection efforts including internal reporting about collections.
• Creates spreadsheets and records data showing the progress of individual efforts to collect debts, speaking with individuals who wish to speak with a supervisor, and approving and allowing settlement and payment options.
• Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts.
• Reviews delinquent account records to determine which customers must be contacted for the collection of overdue accounts.
• Organizes collection workload according to degree and amount of delinquency and assigns accounts to workers for collection.
• Write letters or approve form letters for use in collection attempts.
• Authorizes or refers accounts to the manager for repossession and legal actions against debtors.
• Assists subordinates with collection activities in difficult cases.
• Supervises and coordinates activities of clerical workers in related activities.

Qualifications

• Bachelor's degree in Banking, Financial Services or equivalent
• At least 3 years related work experience in supervisory level handling credit and collection teams
• Must be responsible and trustworthy, able to multi-task, and have keen attention to detail.
• Strong leadership skills.
• Ready to work immediately
• Good Organizational, Strategic, Technical and Leadership competencies.
• Good economic understanding and industry insight (good customer and market orientation)
• Distinctive communication and presentation skills, strong analytical and conceptual skills
• Flexible and resourceful in challenging and changing situations
• Good communication and interpersonal skills.

POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply #J-18808-Ljbffr