CB IB Operations & Controls - Securities Services Ops Lead - AVP

What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

• As Securities Services (SeS) Operations Lead, the candidate is responsible for supporting activities and leading projects for Singapore.
• Develops, fosters and maintains strong, productive and collaborative working relationships with external and internal clients/stakeholders.
• Builds and maintains a good understanding of the client's business strategy and current issues/market developments.
• Highlights operational, regulatory and other risks to the management.
• Liaises with the internal/external client and actively participates in problem resolution to ensure client satisfaction with the outcome.
• Collaborate with internal and external stakeholders to implement system and process change and development of new product offering.
• Supports internal and external audit requests.
• Represents the bank in Singapore market practice forum.

• Minimum 5 years' experience in a corporate bank environment with experience in Securities Services Products & Operations.
• Proven technical understanding of the Operations products and processes as well as knowledge of Singapore market.
• Proven experience in providing oversight to offshore outsourced team.
• Proven analytical skills, able to demonstrate flexibility regarding problem solving.
• Ability to take ownership of problems and issues and solves them.
• Ability to work in tight deadlines fast-paced environment.
• Proven knowledge of automation toolkit such as Tableau, Alteryx and Robotic Process Automation

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career