DevOps Agile Coach - Digital Markets

About Gartner Digital Markets: Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services. Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel. For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds—the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career. What we’re looking for: We are looking for a hands-on Agile Coach to join a growing Enterprise Agile team within Gartner Digital Markets.This year is about acceleration, having spent the previous year modernizing and setting the foundation. You will report to the Enterprise Agile Senior Manager, who manages our Enterprise Agile team and is searching for candidates excited for an opportunity to contribute to a highly collaborative, engaged team! In your role as an Agile Coach, you will partner with teams in our DevOps organization to improve their ways of working and deliver results. You will be responsible for evolving team practices and helping them collaborate cross-functionally within Gartner Digital Markets and other parts of Gartner. A critical part of this role is ensuring proactive communication with engineering and business stakeholders to ensure alignment with objectives, as well as identifying and managing dependencies. Why you’ll want to come to work:

• Coach DevOps teams to elevate their Agile, Lean, and DevOps practices and enhance overall performance.
• Foster the Agile and DevOps mindset across teams and departments.
• Collaborate with product management, engineering managers, and stakeholders to address issues, manage resources, and handle dependencies.
• Encourage DevOps leaders to create a shared understanding of objectives among stakeholders, including engineering leads, product managers, and business stakeholders.
• Ensure that effective communication channels are established and impediments are promptly addressed.
• Promote the flow of information, learning, and continuous improvement within and across teams.
• Manage dependencies, facilitate process improvements, and ensure transparency and accessibility of information among stakeholders.
• Lead and facilitate DevOps ceremonies, such as backlog refinement and collaborative sessions, to drive alignment and productivity.

What you’ll bring to the team: Must have

• Strong facilitation skills to foster collaboration and conflict resolutions, identify dependencies, and clear blockers.
• Ability to develop and execute action plans that promote continuous improvement.
• Experience driving organizational change and cultural transformation within teams.
• Understanding of and ability to track metrics related to infrastructure, deployment frequency, lead time, mean time to recovery (MTTR), and other DevOps-specific metrics to help the team’s improvement.
• Advocacy for continuous improvement and an enabler who ensures the team performs at a high level of autonomy.
• Fluency in English with excellent oral and written communication skills, other languages are a plus.

Nice to Have

• Extensive experience with and understanding of DevOps principles and how to put them into practice across cross-functional initiatives.
• Experiences with teams that use IaC, CI/CD, containers, orchestration tools, and cloud platforms.
• Deep commitment to quality, bringing experiences to promote the integration of security practices into the DevOps workflow.
• Experience with various facilitation methods, techniques (Liberating structures, visual facilitation, gamestorming) are a plus.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. Check out our video to learn about who we are, and what we do: What you’ll find:

• Limitless growth and learning opportunities.
• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
• A chance to make an impact - your work will contribute directly to our strategy.
• Frequent social activities such as movie night, laser tag, bowling, escape room, summer beach party, hiking & bbq, and more!
• A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
• New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona.
• Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Thursday Beer O’Clock.

What you’ll receive:

• Competitive compensation.
• 23 days annual holiday and an additional day off for your birthday.
• Private Medical and Dental Care.
• Life and Disability Insurance.
• Public Transport Subsidy.
• Ticket Restaurant Card.
• Childcare Vouchers (Ticket Guarderia).
• IncentiFit - annual reimbursement for health-and-wellness-related activities.
• Pension Scheme.
• Tuition Reimbursement.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Gartner Gives Charity Match.
• Relocation Assistance - a specialist to help you with all the appointments and paperwork.

And much more! What we are:

• Action Oriented - You have what it takes to deliver measurable results, fast. We encourage and guide the vision, roadmap to success and the action it takes to make it happen.
• Intellectually Curious - You love learning and are excited by the potential teaching opportunities within your role. You bring respectful, radical candor to your work, with a mindset of desiring ongoing professional and personal development.
• Collaborative - You believe in the one team, shared mission philosophy. You are open to giving and receiving feedback and understand the value of working together to accomplish more than could be accomplished alone.

Web: gartner.com/en/digital-markets Careers: jobs.gartner.com/teams/digital-markets PLEASE NOTE: - Applications must be submitted in English. - A valid EU visa/passport is required for this position. #digitalmarkets #LI-Hybrid #LI-DS3 Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:86123 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. #J-18808-Ljbffr