Senior Account Manager

About Mediatropy Mediatropy is an independent award-winning full service Digital Agency with over 70 people across offices in Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Hong Kong and Shanghai. We provide full marketing service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality, F&B, education to financial services. We are passionate about cultures, work life balance, craft elevation and a strong dose of personal development. Scope of Work 1. Project Management

• Develop digital strategy that meets and exceeds the clients objectives
• Lead project management, ideation, production and execution
• Collaborate with media, creative, data and tech departments
• Manage timelines, budgeting and workflows for optimal delivery
• Set the pacing for projects and rally a multidisciplinary team to delivery on time and on budget
• Quality control campaigns, pitch proposals, creative, media and technology outputs
• Manage integrated campaigns involving creative productions, digital media, social media content and web development is required
• Develop costing and innovating new project management processes is a plus

• Build and own end-to-end client relationships
• Organise daily-weekly-monthly-quarterly meetings
• Lead pitch, project and reporting presentations
• Develop overall strategy for integrated marketing projects
• Develop effective and visual presentations and reporting
• Develop effective and meaningful relationships with internal stakeholders
• Manage client expectations to ensure satisfaction and project-success
• Identify business opportunities with existing and new clients, monitor and develop new services for the agency in collaboration with our

• Lead pitch, project and presentations
• Translate clients’ brief into actionable tasks for the internal team
• Apply effective listening, verbal and written skills when in communications with clients and internal stakeholders
• Ask insightful questions in discovery briefing sessions and meetings to ensure that client’s requirements are clearly understood by all stakeholders
• Manage the development of creative, media and integrated pitch decks from start to finish
• Help develop brand and target audience research to support strategy, content development and user journey mapping
• A keen eye and mind for creative and strategy is key for success in this role
• Develop budget and costing for pitches
• Engage with new business leads and partners in a timely and responsive manner
• Actively respond to new business leads either through virtual meetings, emails or in person meetings to receive briefs and clarify requirements.

• Proactively develop recommendations and strategy in pitches and projects to win new work, solve a client’s problem or enhance an ongoing campaigns
• Help develop local insights and research as part of the pitch deck development
• Give feedback and work collaboratively with our regional creative, digital media, SEO, UX UI, insights, strategy and tech teams in stitching together amazing multidisciplinary solutions.

• Minimum 4 - 6 years of experience in a digital/creative/media agency
• Excellent command of verbal and written English Language
• Experience with media planning, social media, web development and creative production
• Passion for digital media, advertising and integrated campaigns
• A keen eye and mind for visual presentation
• Strong understanding of digital media metrics and landscapes
• A strong sense of initiative and ability to anticipate opportunities and challenges
• Experience in project management
• Structured, data-driven and detail-oriented
• High standard of work ethics with a strong sense of accountability
• Ability to multi-task and handle numerous projects simultaneously
• Great communication skills and the ability to translate complex requests into actionable briefs
• Demonstrate self-starter attitude and a growth mindset
• Demonstrate a positive and can do attitude

• Career opportunities to lead a team and expand portfolio of work
• Flexible work schedule and remote work options
• Collaborative and innovative work environment
• Strong culture of work life balance
• Generous annual leave days for employees in markets with fewer public holidays
• Heath and dental insurance for employees based in Singapore, Hong Kong and Philippines
• ClassPass credits