General Services Manager
Job details
As a General Services Manager at Sodexo, Johnson & Johnson Depuy in Ringaskiddy, Cork, you will play a crucial role in managing and developing service lines, including catering, cleaning, security, and more, to drive service excellence and ensure customer satisfaction. You will lead a multidisciplinary team, manage subcontractors, ensure compliance with health, safety, and environmental regulations, and support the development of business strategy in line with client needs. What you’ll do:
- Manage and develop service lines across sites, driving service excellence and ensuring compliance with client contract requirements.
- Develop strong relationships with clients and implement new initiatives within operations to demonstrate forward-moving business innovations.
- Lead the management and application of Sodexo, Johnson & Johnson, and Vested Contract processes, ensuring adherence to contractual obligations.
- Ensure compliance with health, safety, and environmental policies and processes, monitoring and escalating any non-compliance or weaknesses.
- Conduct in-depth reviews of site finances and implement new innovations as required.
- Provide support to team leads to ensure work is carried out to standards, policies, and procedures, and manage staff issues as needed.
- Identify and make recommendations for continuous operational improvement, contributing to business growth opportunities.
- Proven experience in managing large sites with multidisciplined teams.
- Exceptional client relationship management skills.
- Ability to develop commercially viable solutions based on rigorous techniques to understand client and contractual needs.
- Strong ability to manage multiple workloads and shifting priorities in a fast-paced dynamic environment.
- Excellent interpersonal skills and ability to communicate effectively with customers, clients, and employees at all levels.
- Self-motivated with the ability to work on own initiative within a team environment.
- Proven track record of initiating and leading demanding business change programs.
- Desirable: Experience in managing P&L accounts, facilities, engineering, technical, or business qualification, experience in a pharmaceutical industry or large Blue Chip company.
- Competitive compensation package.
- Access to ongoing training and development programs.
- Opportunities for career advancement within the company.
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