Senior Manager, Operations Strategy
Job details
At Airwallex (airwallex.com) , we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform. If you're excited to do the most ambitious work of your career and change the way money moves around the world - join us! As part of our Operations Strategy team, you'll be tackling complex problems across many different domains within the overarching aim to improve our global customer experience as well as uplifting the internal operational efficiency. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business. You are:
- Someone who enjoys 'getting things done' and finds ways to drive tangible outcomes
- A strategic thinker and analytical in your approach to developing strategies
- Success-oriented and hold yourself accountable for delivering key outcomes
- Someone who works collaboratively with people at all levels and across functions and cultures
- Someone with the ability to synthesize and communicate in a simple but effective manner
- Identify and drive strategic projects to improve our global customer experience and our internal operational efficiency
- Take a data driven approach to problem solving
- Work across functions to ensure stakeholder alignment and deliver desired outcomes
- Prepare and update materials covering project progress, highlighting progress towards goals, key risks and dependencies
- Handle special projects and ad hoc incoming requests, including deep dives on issues identified by leadership or functional teams
- 6-8 years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent
- Strong analytical and problem solving skills essential
- Exceptional stakeholder management and influencing skills
- Self-starter that can identify and prioritize opportunities to focus on
- Excellent written and verbal communication and presentation skills
- Technology, financial services and/or experience in a high growth environment is advantageous
- Bachelor's degree or equivalent
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