Sports Travel Consultant

Sports Travel Consultant LOCATION: Preferably in Foreshore Cape Town or Bryanston Johannesburg. SALARY: Competitive salary based on relevant experience. A new opportunity is open for individuals passionate about Marathons! JOB DESCRIPTION:

• Design quote book and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons.
• Provide exclusive services to clients.
• Assist in Product Development to ensure current products meet market demand.
• Exceed client expectations meet operational deadlines and achieve sales targets.

KEY RESPONSIBILITIES: CLIENT RELATIONSHIPS:

• Ensure client expectations are met with topnotch service.
• Offer runners/clients the s and products.
• Introduce creative ideas and review client offerings.
• Build and maintain relationships with clients and staff.
• Communicate effectively with clients and staff.
• Follow up with clients and leads.
• Manage and lead guests during travel.
• Travel with Marathon groups as needed.
• Understand the Marathon environment.
• Manage all ITOs appointed by the client.

TECHNICAL SKILLS:

• Adhere to client policies and specifications.
• Utilize Tourplan and Amadeus Ticketing.
• Understand marathon/runners needs.
• Comply with client policies and procedures.
• Prepare quotations and costings.
• Manage documentation for groups.
• Improve margins and lead operations positively.
• Provide exceptional customer care.
• Manage Zoho.

ADMINISTRATION:

• Understand and follow divisional procedures.
• Submit timely reports and maintain confidentiality.
• Ensure accurate costings for best value.

FINANCIAL REPORTING:

• Provide weekly and monthly financial reports.
• Monitor profitability and activity.
• Manage debtor and creditor payments.

TEAMWORK:

• Build relationships with division teams.
• Coach motivate and develop teams.
• Support all business units.
• Collaborate with sales and marketing.

SUPPLIER RELATIONSHIPS:

• Build relationships with preferred partners.
• Secure the best rates and understand supplier products.
• Source new products and negotiate client requirements.

LEARNING AND DEVELOPMENT:

• Develop product knowledge and attend industry events.
• Stay informed about industry trends.
• Attend relevant exhibitions and trade shows.

QUALIFICATIONS & EXPERIENCE:

• Matric certificate.
• Travel & Tourism qualification.
• 35 years of experience in the Tourism Industry.
• Knowledge of the Marathon World is essential.
• Experience with Tourplan is required.

Matric certificate. Travel & Tourism qualification. 3-5 years of experience in the Tourism Industry. Knowledge of the Marathon World is essential. Experience with Tourplan is required.