System Engineer - L1
Job details
About Us: We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence in 3 countries (India, MENA, and UK) with 15 + brands and 3500+ internet restaurants has been built on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. The Rebel Culture Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will fit into the company. Please go through it before you make up your mind. It’s not everyone’s cup of tea. IT Support duties and responsibilities:
- Installing and configuring computer hardware, software, systems, networks, printers and
- scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the city (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training more junior staff members
- Basic knowledge on camera’s installation and Bio metric configuration
- Maintain records / logs for repairs and fixes and maintenance schedule
- Identity computer or network equipment shortages and place orders
- Develop and maintain local networks in ways that optimize performance
- Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory )
- Ready to work on Saturday & Sunday’s, and even festivals (Benefits are available)
- Ready to work in 24/7 environment
- Should be a team player
- Experience 0.6 months
- Able to speak local language, Hindi & English
- Petrol & Mobile allowances would be given
- Performance incentives are eligible
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