Insurance Product Specialist (Broker)
Job details
MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia. The Insurance team is dedicated to empowering consumers in Asia by delivering a seamless and user-friendly digital platform. Our goal is to enable individuals to confidently and independently select the insurance coverage that suits their needs, ensuring they receive the protection they deserve. We focus on making our approach to customers relevant, actionable, and rewarding, creating a trusted space where individuals can make informed decisions about their insurance. Join our team and contribute to making insurance accessible and beneficial for all, while engaging in dynamic and rewarding challenges every day.
What We Offer
You will be entitled to a competitive salary and attractive benefits, including:- Annual leave, birthday leave, tenure leave, international remote work leave, and more
- Professional trainings, career advancement and internal mobility opportunities
- Competitive benefits including insurance and mental wellness program
About the Job
The role of the Insurance Product Specialist is one of the most challenging and rewarding roles in SingSaver. Reporting to the Head of Insurance, you effectively lead revenue growth by providing our customers with the best service and impartial advice on insurance products.The Insurance Product Specialist will be responsible for:
- Actively pursue opportunities to cross-sell and upsell insurance products to customers based on their needs and preferences
- Achieving monthly non-digital insurance sales targets
- Assist with customer inquiries and resolve issues related to insurance products
- Facilitate insurance applications, endorsements, renewals, and cancellations, ensuring accuracy and timeliness.
- Serve as subject matter experts and assist customers and internal stakeholders as and when required
- Maintain accurate records of client interactions, policies, and transactions using CRM systems or other software platforms
- Participate in ongoing training and professional development activities to enhance skills and knowledgeÂ
In this role, we are looking for someone with/is:
- 1 - 2 years of prior experience in insurance sales, brokerage, or related field
- CMFAS Certifications: M5, M9, M9A, HI
- Strong knowledge of insurance products, policies, and regulations
- Proactive, adaptable, team-player with strong problem-solving skills
- Excellent communication, negotiation, and interpersonal skills
- Proficient in MS Office
Good to have:
- Bachelor's degree is preferred
- Certificate in General Insurance (BCP, PGI, CGI)
- Knowledge of CRM systems is a bonus
- Experience in customer service
- Able to analyze data and identify opportunities for growth
- your name, address and contact details, including email address and telephone number;
- your gender and date of birth;
- details of your qualifications, skills, experience and employment history;
- information about your current level of remuneration, including benefit entitlements;
- details of your marital status and dependents;
- candidate photographs;
- details of your bank account;
- Passport or other identification information; and/or
- Information from compliance background checks.
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