Senior Digital Product Lead_Digital Solutions Foreign Branches_Internal Market

Apply as Senior Digital Product Lead_Digital Solutions Foreign Branches_Internal Market

General information

Job ID 8223 Company Division Group Digital & Information Country Job Type Professional Functional area Digital & Information Working time model Full-time Type of contract Permanent Contact In Foreign Branches we are working in an international team ensuring the global delivery of IT services offered regarding the local business demands mainly for Client Risk Management and its integration into a local system environment, being accountable for overall applications of IT services, from supporting the IT evolution and Digital strategy to guaranteeing Run services directly or engaging other IT factories. Our focus are the foreign branches in New York, Singapore, Milan and London Our mission is to shape platforms evolution strategy and defining the digital roadmap and driving transformation from business products perspective by designing, implementing and maintaining IT solutions end-to-end (including Trading FX, MM, Treasury, Specialized Lending, Payments, Post-Trade, Regulatory reporting, Position Keeping and head office integration solutions), enabling the business strategy, in alignment with group strategy and acting also as a reference point for the relationship with the Clients. Further we are managing the digital portfolio for the area of reference, defining budget estimation to support digital roadmap, resources allocation as well as portfolio creation and monitoring. As a Digital Product Lead you will lead the end to end coordination of our product services for IT applications related to the core banking and processing demand supporting local offices needs. This includes to provide global and local IT processes around accounting, payments, regulatory reporting and head office integration. You will be responsible for a set of applications, change projects related to our structure as well as coordinating the teams tasks and activities. Who You’ll Work With : •Your team members of an international team with a diverse background in Group digital solutions. •Skilled colleagues from Group Digital Solutions, Group Technology Office, domain Architecture, engineering and infrastructure team members within our global IT organization. •Key business stakeholders, Third Party providers, process owners and factory heads will be key and critical partners for this position. •Branch/IT Management functions will be regular stakeholders for your delivery activities.

What you'll be doing

Key tasks and responsibilities: •Coordinator for the team activities within our structure available in different locations:

• planning and coordinating change and run activities within the team
• acting as first contact for stakeholders on Branch and Group side as well towards internal Factories
• being escalation point for change and run activities related to our perimeter

•Application responsible for all applications in your structure to ensure platforms stability and reliability, ensure efficiency and control of performances including high availability for our applications:

• incidents are properly managed, tracked, classified, escalated and root causes are identified and permanently removed. Prompt feedbacks to business
• all changes are classified and properly tracked
• proper escalation process is defined and followed
• ensure service outsourced within the Run consolidation initiative is in line with expectations

•Accountable for projects that your structure is primary delivery unit for planning, implementation and deployment and delivery according to the requirements (depending on agile or waterfall approach)

What you'll need to succeed

Requirements: •Ability to understand the core banking processes of a bank and the willingness to learn how the current products work (e.g. Finastra product suite) •Vision and strategy definition: Be able to identify the core objectives of a medium to long term plan (e.g. identify strengths & weaknesses, evaluate different scenarios,..) and definition of initiatives to address those objectives •Active Listening: Be able to: 1) give attention to what other people say, understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; 2) listen carefully to the needs of customers, users of the service or others and provide the most appropriate answers in line with company policies •Analytical Thinking: Be able to produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems •Confict Management: Be able to take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able to deal with a problematic situation in a professional manner with maturity and empathy •Effective communication: Be able to successfully exchange (oral or written form) information, ideas, opinions, or other types of messages between two or more people, resulting in mutual understanding, according to the Company guidelines •Employee engagement: Be able to improve the involvement and enthusiasm of employees in their work, workplace and remote working •Persuasion and Negotiation: Be able to present arguments during a negotiation or debate, or in written form, in a persuasive manner in order to obtain the most support for the case the speaker or writer represents •Problem solving: Be able to analyze the problem by defning its perimeter and identifying the structural elements that are part of it, in order to propose solutions to solve it •Public speaking: Be able to effectively address an audience (known or unknown) throughout the ability to communicate to them with clarity and confdence for celebratory, entertainment, infuencing, or informative purposes Stakeholder Management •Time Management and Prioritization: Be able to manage different levels of stakeholders and steer decisions, manage signifcant counterparts for the bank (e.g. important clients, institutions, ..) •Resilience: Be able to handle challenges, disruption and change and recover from set-backs and adversity •Teamworking: Be able to achieve and maximize a result by proactively collaborating with the people involved in the activity, through listening, discussion, confict management and proactive communication •English: Be able to have a business conversation and / or to produce documentation (e.g. presentations, Memos, etc.) in English •Project Management: Be able to plan, execute, control and manage the work of a team to achieve specifc goals and meet specifc success criteria at the specifed time and to manage resources include personnel, fnances, technology linked to the project itself •Strategic Thinking: Be able to apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis •Digital Transformation and Strategy: Be able to design and implement digital transformation strategy for the impacted businesses •IT Governance: Knowledge of principles underlying governance of IT and their application, according to the context and scenario

What you'll get in return

• #MakeInnovationHappen: Chance to make an impact in terms of transformation; •#UnlockYourPotential: Join a young and stimulating environment; •#ComeAsYouAre: Working within a global team; •#UnlockYourPotential: Play a role of autonomy with high visibility and exposure; •#BalanceLifeAndCareer: The possibility of working hybrid; •A professional but still friendly work environment; •#EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you; • Healthcare services from one of the agreed providers; • Holidays accorded based on your working experience (21 up to 25 days); • Career in a leading international banking group , build on the diversity of its strong local roots; •Dynamic and multinational environment, full of growing opportunities;

About UniCredit Group

UniCredit is built on Integrity, Ownership and Caring. Living these Values authentically means doing what is right for our colleagues, clients, and communities. We are a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe . We serve over 15 million customers worldwide and our strength comes from the impact we can make on those people’s lives and on our environment. Rooted in our company’s Purpose is helping our communities to progress, not only through our differentiated products and services, but also through our investments aimed at building a sustainable future for our communities and strengthening their financial well-being. Moreover we contribute to addressing the climate and environmental crisis by minimizing our carbon footprint and helping our customers and communities do the same. Our colleagues are critical to the success of our Purpose. They are the driving force behind the impact we make in the communities we serve. When you join UniCredit, you become part of an international, inclusive and diverse community that leverages on “diversity of thought", regardless of gender identity, age, ethnicity, sexual orientation, ability or cultural background. As you grow in our company, we back you up through a common Culture of learning and collaboration, benefits, programs, and flexibility that support you personally and professionally. Because we believe that the best way to make a difference in our client’s life is to make a difference in the life of our people. Discover more about our Culture and Purpose and our ESG commitments . #J-18808-Ljbffr