Business Risk Specialist - Front Line Support - Singapore

Your role

• To perform ex-post control reviews on Global Wealth Management Front Line Staffs in order to assess cases if he/she adhere to the bank policies and requirements
• Reviews will be time critical and required to be performed in line with a newly agreed control review methodology which includes review of front office communications with clients, including (i) detailed email review, (ii) detailed review of internal contact notes / call reports, and (iii) if required, tape listening.
• To carefully document the review approach & findings and provide a final assessment / conclusion for cases requiring discussion or escalation, and communicate to the Front Line Staffs on the remediation steps with Clients whenever required.

• You have good knowledge or background in risk controls, investigations, compliance, or audit, and at least 2 years' experience working in the Banking Industry
• a clear communicator, with exceptional interpersonal skills and a good listening skill
• proficient in basic Microsoft applications
• creative approach to problem solving & challenging existing processes to drive improvements
• Proactive, independent, Client-Oriented and well-organized Individual