Head, Business Management

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Join us as Head, Business Management today! The role of the Head, Business Management is to provide oversight and management of critical FA Distribution operations, Finance management, administration and business processes to support the delivery of key results areas through the tied FA channel. Responsibilities

• Finance, budget and expense management - Financial management which include the followings:

• Responsible for the financial health of the company,
• Overseeing and reviewing works done by the team which includes expense management and accrual of expenses, etc.,
• Budgeting and forecasting for the business,
• Liaising with our outsource provider on financial matters,
• Looking into strengthening current internal control and process improvement

• Process Improvement - Sales & Operational Process improvement
• Performance analytics and business reporting - Report generation & dissemination to key stakeholders and Sales force. Consolidation of reporting across the clusters ensuring correct and timely work processing and issuance of quality reports
• Sales office space management - Oversight on Sales Office Space and Renovation working closely with Real Estate and Finance Depts, and review and alignment of all office space rental and validation requirements.
• Location vendor / procurement management - Liaise with vendors and raising payment via Ariba/ MA
• Events Management - Management of Annual Awards Event.
• Appeals Management - Coordination and approval of appeals within Delegated Authority. Further streamlining of process and framework.
• Communication Management - Overseeing the dissemination of Infosheets, Keynotes, Bulletins and eDMs on company's campaign, incentives, reports and important messages in a timely manner to the relevant sales force.
• Staff development, Succession planning and Performance management .
• Sales Operational Support. Management of eshop, festive seasons sales items (CNY Red packet and Hari Raya Green packets, etc).
• And any other adhoc business management support not cover in the above.

Requirements

• Education: Degree holder
• Experience: 10 years' experience in insurance distribution and Finance management
• Specific Business Knowledge:
• Insurance business rules, processes, structures & systems; Strong leadership; interpersonal and communication skills; knowledge on Life Insurance, FAA, LIA guidelines; agency business models and industry practices; sound analytical and decision making capabilities.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way! #LI-LG1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.