Business Analyst: Road System Development, Ref No. DOI 46/2024
Job details
The Western Cape Government creates laws for and provides services to the people of the Western Cape. We work closely with the national government and municipalities in the Western Cape to ensure that the citizens of the province have access to the services, facilities and information they need. We are committed to delivering an open opportunity society for all.
You can read more about the Western Cape Government, and you can also contact us if you have any questions or have problems accessing government services, facilities or information.
Western Cape Contact Centre
The Western Cape Government website is a single point of access to government information and services for citizens of the Western Cape.
The website is managed by the Directorate: e-Government for Citizens, which forms part of the Department of the Premier. The directorate also maintains and manages the Western Cape Government intranet, the Western Cape Government Contact Centre (which includes the Call Centre, Presidential Hotline, Walk-in Centre and E-mail Channel) and the Cape Access programme.
If you are in Cape Town, you can visit our Walk-in Centre at 9 Wale Street, where you can speak to one of our communication officers for assistance face-to-face, or use the internet and browse through brochures and other helpful information on government services.Job Purpose
The Department of Infrastructure, Western Cape Government has an opportunity for a suitably qualified and competent individual to perform business analysis function for transversal E-government and ICT programmes/projects for Road Systems. This post is based in Cape Town, CBD.
Minimum Requirements
An appropriate tertiary qualification (National Diploma/B-degree) or higher qualification in Information Systems and/or Engineering (B.Eng); A minimum of 6 years experience in Information Technology; A valid code B (or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Recommendation
Proven experience in translating business requirements into system requirements; Proven experience in compiling business and IT systems documentation; Proven experience in using or managing cloud services such as MS Azure; Proficiency with UI/UX software; Exceptional writing, verbal communication and presentation skills; Experience in/or exposure to design and construction of large engineering projects; Ability and willingness to travel and work remotely.
Key Performance Areas
Co-ordinate and manage the analysis of business needs, user requirements, objectives and goals for approved E-government and ICT programmes/projects within the agreed frameworks. Map business processes and audit business systems.
Prepare business cases for E-government, networking and systems development programmes/projects. Perform transversal business systems analysis.
Perform post implementation business systems and impact evaluation.
Develop a Provincial Master System and IT Plans.
Contribute to the project specifications and ensure that the appropriate tasks are performed at the appropriate level of quality.
Ensure that the strategies and policies are implemented and adhered to.
Ensure that the appropriate strategies and policies are in place and if/when not provide the necessary expertise to the Policy and Strategy Unit.
Actively contribute expertise to the project team in all areas of business analysis. Liaising with developers to resolve system issues;
Perform any ad hoc duty that may be assigned by Supervisor/Management;
Preparing technical and monthly progress reports, presenting at regular progress meetings and explaining technical concepts to management and non-technical teams across the Branch;
Manage the process of escalating service blockages.
Competencies
Proven knowledge of the following: Business Process modeling and re-engineering;
Business Systems Analysis;
Business Modelling; Enterprise systems development;
E-government and ICT best practices;
Functional design and user requirement specifications; Business case development;
Product development;
Basic finance and accounting;
Market segmentation and the theory of marketing Outsourcing; Applicable legislation such as the PFMA, Public Service Act and Regulations, SITA Act and Regulations, Access to Information Act, Telecommunications Act, Electronic Communications and Transactions Act etc;
Process flow development, data mapping, data migration, testing, training, change management & analytics. skills in the following:
Exceptional written and verbal communication;
Conflict and people management; Well-developed innovative problem solving, analytical, strategic thinking and planning.
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