General Manager l Secure Solutions South Africa l

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

General Manager l Gauteng G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a General Manager based at our operations in Gauteng. Reporting to the Regional Operations Director, the General Manager coordinates the provision of contractual and ad hoc security services to customers within the region, in compliance with legislation, company policies and procedures, to ensure achievement of budgeted financial targets. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Effective Management of the Regional Financial Performance in order to Deliver Expected Results

• Manage the relationship between actual results, budgets, and forecasts
• Initiate cost-saving model and controls
• Gross Margin Management
• Delivery of expected growth targets
• Ensuring customer retention
• Manage the Region’s cash flow

Effective Management Staff within the Region

• Effective Organisation
• Leadership
• Ensuring that acceptable standards of behavior at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code
• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures

Effective management of operations

• Client retention and customer service levels
• Quality Management/Ops Process management – adherence to the quality standard
• Shared Best Practice

Effective Management of Business Development Function

• New business development
• Customer needs analysis
• Competitors evaluations
• Managing and shaping the external environment
• Company image and brand

Implementation and Integration of the HSSEC Strategy and Culture within the Business Unit

• Embed health and safety awareness and responsible behavior with the operational team, through consistent focus on health and safety compliance and discipline
• Drive health and safety awareness down to supervisory level through communication, enforcement of guidelines and principles, reporting and training
• Highlight health and safety examples, both good and bad, to reinforce the message and drive to achieve zero harm within our business
• Monitor and reduce the number of health and safety incidents. Oversee investigations into incidents and related matters, both to address non-compliance and to reinforce awareness

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate:

Qualification and Experience

• Relevant qualification in general management or similar
• Minimum of 3 to 5 years’ management experience
• Previous specialized industry experience recommended
• Proven experience in Customer Relationship Management
• P&L and management reporting
• Security operations management
• Relevant HR legislation, disciplinary and best practices
• Business Development

Skills and Attributes

• Awareness of the market environment
• Delivering strategy
• Driving change
• Leading people
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and co-operating

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