Site Reliability Engineer

Telna provides Mobile Networks, CSPs and OEMs with a managed global network infrastructure for cellular connectivity. Telna has the largest LTE and LTE-M footprint in the world. Its multi-network platform enables simplified billing and localization, utilizing 6+ telco pops globally. Telna’s Cronus connectivity platform allows instant access to its virtualized cellular infrastructure via API or front-end portal. The engineering team is looking for an experienced SRE / SecOps Engineer . The candidate must be able to work independently, understand the needs and build the solutions for sophisticated architecture and be comfortable working under pressure at times.

Key Responsibilities

• Develop and Maintain Scalable Infrastructure : Design, implement, and manage scalable, highly available, and fault-tolerant systems on-premises or in the cloud.
• Automation : Automate routine operational tasks to improve efficiency and reduce human error. This includes infrastructure provisioning, configuration management, and deployment processes.
• Performance Monitoring : Implement and manage monitoring solutions to track the health, performance, and availability of services. Analyze metrics and logs to preempt potential issues.
• Incident Response : Lead incident response efforts, troubleshoot and resolve system outages or performance issues, and conduct post-mortem analysis to prevent recurrence.
• Capacity Planning and Management : Predict future system demands, plan for capacity increases, and manage resources to ensure optimal performance and cost-efficiency.
• Disaster Recovery and Backup : Develop and maintain disaster recovery plans, including regular testing, to ensure data integrity and availability.
• Security Monitoring and Incident Handling : Monitor security systems for anomalies and indicators of compromise. Lead the response to security incidents, including containment, eradication, recovery, and post-incident analysis.
• Vulnerability Management: Regularly assess systems and applications for vulnerabilities, prioritize remediation efforts based on risk, and apply necessary patches or mitigations.
• Secure Software Development Lifecycle (SDLC) : Integrate security practices into the SDLC, including code reviews, security testing, and ensuring secure deployment practices.
• Compliance and Auditing : Ensure systems comply with industry standards and regulatory requirements. Conduct regular audits to identify and address compliance gaps.
• Security Awareness and Training : Promote security awareness within the organization and provide training to employees on security best practices, threat awareness, and incident response protocols.
• Network Security : Implement and manage network security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network segmentation to protect against unauthorized access.

Qualifications

• Programming/Scripting Languages : Proficiency in languages like Python, Go, or Shell scripting to automate tasks and develop internal tools.
• Infrastructure as Code (IaC) : Experience with tools like Terraform, Ansible, Chef, or Puppet for automating the provisioning and management of infrastructure.
• Cloud Platforms : Strong knowledge of cloud service providers such as AWS, GCP, or Azure, including their managed services related to computing, storage, networking, and security.
• Containerization and Orchestration : Expertise in using Docker, Kubernetes, or other container management solutions to deploy, manage, and scale applications.
• Monitoring and Logging : Experience with tools like Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), or Splunk for monitoring, logging, and analyzing system performance and security events.
• Networking and Security : Understanding of network protocols (TCP/IP, DNS, load balancing, firewall rules, VPNs, and encryption technologies (SSL/TLS). Familiarity with security protocols, compliance standards (e.g., PCI-DSS, GDPR), and vulnerability assessment tools.
• Incident Management : Experience in incident response and management processes, including post-mortem analysis and preventive measures.
• Security Practices : Knowledge of secure coding practices, security testing, and implementing security controls and policies to protect systems and data.
• Automation and CI/CD : Familiarity with continuous integration and continuous delivery (CI/CD) pipelines to ensure secure and reliable code deployments.
• Compliance and Risk Management : Understanding of regulatory requirements and risk management frameworks to ensure compliance and protect against vulnerabilities.

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