Team Leader, Dividends, Rebates and Commissions

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Team Leader, Dividends, Rebates and Commissions

Apply locations Limerick, Ireland time type Full time posted on Posted Yesterday job requisition id R126087 About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role/ Department: Reporting to the Transfer Agency Dividends, Rebates and Commissions Manager. The Team Leader is responsible for day to day management of a cyclical deadline driven function that requires efficient and confident decision making, with effective multi-tasking skills. Leading and developing a team consisting of a number of partners based in Northern Trust offices in Limerick and Dublin. Responsible for day to day oversight of the India Transfer Agency Dividend, Rebate and Commissions team. The key responsibilities of the role include:

• Responsible for co-ordinating delivery of the Dividend, Rebate and Commissions teams responsibilities ensuring data protection and regulatory requirements are met. Ensure effective and timely communication to all Dividend, Rebate and Commissions partners. Maintain strong control links and oversight with teams where Ireland have outsourced activities to those teams.
• Participate at client, audit, compliance and all other external/internal meetings representing the TA Dividend, Rebate and Commissions function when required. Participate in Presentations to all levels (internal/external) when required
• Ensure people management activities are completed in an organised and timely manner including but not limited to:- Appraisals, Objective Setting, Training, 1-2-1’s including well-structured development plans for partners, recruitment/interviewing etc. Ensure strong Diversity and Inclusion within the team. Confidently deal with partner development, mentoring and coaching for Settlements partners. Tackle performance issues pro-actively.
• Assist in collating annual Strategy Plans for the Dividend, Rebate and Commissions team ensuring expectations are realistic whilst challenging. Maintain and report throughout the year on progress of points under your control.
• Responsible for ensuring all client service standards and regulatory requirements are met in conjunction with managing all strategic, regulatory and operational changes impacting the Dividend, Rebate and Commissions processes and teams. 
• Ensure strong Employee Engagement Levels are maintained within the Dividend, Rebate and Commissions team.
• Ensure you and all partners within the Dividend, Rebate and Commissions team are adhering to Northern Trust policies, procedures and controls.
• Prepare daily/weekly/monthly Management Reports as required within agreed timelines. Analyse and understand data to aid your team leaderships skills.
• Ensure all Incident Reporting completed within the required timelines to a high standard and that solution driven preventative measures are identified/implemented understood and procedures updated accordingly.
• Analyse errors and near misses and proactively implement risk based solutions to prevent trends emerging.
• Involvement in Audits/Reviews relating to Dividend, Rebate and Commissions where required. Assisting in collating management responses to effectively manage prescribed timelines.
• Continually improve the service offering to clients (both external and internal) and Investors.

Skills/ Qualifications: The successful candidate will benefit from having:

• Experience in managing deadline driven functions, including effective problem solving and decision making within a pressurised environment
• Proven interpersonal skills, relationship building, mentoring, coaching and team engagement skills
• Experience of managing and implementing client service standards, regulatory requirements, strategic, regulatory and operational changes
• Leadership and team-building qualities including delegation and the ability to motivate people/teams
• Excellent planning and organisational skills
• Demonstrate an excellent understanding of effective risk management
• Ability to effectively problem solve and effective decision making within a pressurised environment
• Past Transfer Agency experience is advantageous

Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. #J-18808-Ljbffr